Reviews for MoneyLion: Banking & Cash Back

Absolutely HORRIBLE customer service. I will be reporting this app to the BBB because the service is abysmal. I have been trying to get my points from a game since January. JANUARY!!!!!!! I was told in Feb they were added but they weren’t. I just talked to CS again and they said it’s still under […]

I have been charged an additional $600 for my Instacash. Every time I call, they just keep telling me they will call me back with an update, but it has been a week with no update! Update….still no refund! I was told they can see the additional payment and should have my money back within […]

Don’t Bother – There are better, more helpful apps out there. Money lion’s “24/7 Customer Service” is NEVER available. If there is a problem, they hide behind their algorithms and AI and just give a collective “shrug”. Oh well, nothing they can do to help. Read all agreements carefully before signing up. They slip in […]

Do NOT use this app. They put your first advance in a “Roar” account then allow you to get another advance thru the app itself. You’ll forget about repaying the roar account after successfully paying the one you can physically see when you pull up the app then they will deduct your bank account out […]

When I first utilized this app for credit rebuilder it was great. Trying to get anything done now is a different story. Can’t remove bank info. Can’t delete account. Everything is complete on my end. Shouldn’t be this difficult to get account deletion when every thing is complete on my end. And I don’t know […]

Terrible customer service. You can’t get a human being to talk to you. It’s all AI. They did an initial loan, which was repaid 4 days later, to which my account was locked out after repayment. Received an email requesting documents, to which I obliged. Then, a second email requesting even more. Then, after a […]

it’s an alright banking app. I used it for instacash when I needed it. However, I went from being approved for 1000 to 800 and now 700 the past 2 months with no changes to my income. after paying it back twice, they pretty much made over 1k. yes, it’s my fault in a way […]

I find Money Lion helpful in a pinch. I dislike some of your less honest tactics like how your system tries to trick you into paying more. For example the tip (which I think is BS … just charge a reasonable fee) … it asks on one page and the lowest option is 6% you […]

I love Moneylion, been using them for many years now. So many great features they offer like rebuilding credit, payday loans, credit monitoring, and most importantly, investing in stocks and crypto. You pay a money fee for some of these benefits but if u log in daily and use their debit card you get that […]

After all the steps to sign up, it only offered $10. The extra cost to go to my bank account was $3.99. I decided it wasn’t worth it and went to delete the account. Got a message that said “Unable to delete account.” They will make you call a number to delete your account. It […]

was super excited about this app. made quite a bit of money, but now that I’ve achieved things that pay lot of money, they won’t pay me. I’m currently owed over $111 in rewards, and their. customer care keeps bouncing me around and refuses to give me the money I earned. I’ve sent them and […]

This platform used to work well before the changes now when I play I have days left to hit the level and reach it only for it to say I missed it. This has happened twice. So I figured out that when I reach a goal and it says I missed the reward level that […]

It’s a poor app. often offering loans or credit building services. once you’re in though, soon realize you don’t qualify for a lot of stuff, need to sign up for additional premium services and there’s fees at every turn. Be careful on the cash advance service in this platform. often changes eligibility and/or amount available […]

Very Intrusive, wont allow you to just select what you want and complete the agreed transaction. Forces you to jump through hoops and hides buttons trying to also force you into giving more money back to them. Lied about the amount it said I could borrow. Gave me only a fraction of the promised amount. […]

This app is actually a really great tool for me as I’m trying to organize my finances a bit better. I can play games for some extra change, get a bonus $50 on top of my direct deposit from my job when I sign up, and get my own physical debit card like some of […]

So many freaking fees. I use the advances to help when needed, but Jesus crist, if I could have just one fee instead of several, would be great. also asking to tip 3 times is ridiculous. I like the information it gives overall, but there are several apps where you can have a good amount […]

At first you will win… Im being charged way to many times. (4.99, 60.99, & 19.99. All in the same week.) The winnings stop. I been trying to cancel this since day 1. and they just keep taking my money. They won’t even cancel. Yes I called too.. Still same out come.. I even try […]

I like this app. it has helped me several times when I’m in a pinch, BUT i HATE when it keeps asking for a tip!!! none of my other cash advance apps do that. when people have these apps, it’s usually because we don’t have any extra money… specifically to tip. it charges you extra […]

0 STARS..Up until last month, this app was an amazing financial lifesaver; however, a few mnths ago, they attempted to charge me fees, claiming it wasn’t paid when I received my instacash. Well after multiple attempts, I was finally refunded my money, but noticed the same charge to my bank acct yesterday w/out my authorization. […]

*Update* If I can change this to 0 star, I would. Once again, I’m running into an issue and they give me some explanation or new rule I’ve never heard of as I never had any issues re-applying for the credit Builder loan. Still haven’t gotten any follow after being told they would and it’s […]