Not only is the app difficult to navigate and use, the company placed free stocks to prevent me from closing my account. I had already withdrawn all my own funds, but when I tried to close my account, the company started bouncing emails back and forth asking me to withdraw a small sum (about $2) that the company itself put in my account, saying it couldn't fulfill my request due to funds in account. Terrible experience with this app.
Reviews for moomoo: Investing & Trading
it's ok my biggest issue is it's very sluggish when filling orders and checking p/l depending on what indicators you use it might not be there way better than robinhood but webull is far better which is crazy cause i think they're under the same company update 10/2/25 i have to change this to a 1 star i tried to sell a position when i was up 80% and would let me sell no matter what the buy and sell were greyed out but the moment it was almost break even i was able to sell what a horrible app
Not good for beginners apparently doesn't represent real time prices? and doesn't tell you about it so you'll try to sell at the reported price (after market open) and it just won't go through because the price listed isn't even accurate. this on top of no instant deposit unless you go thru boa or 1 other. go use robinhood I'll probably transfer to kraken and try that I'd put 0 stars if i could they cost me about 200- 400% profit based on their false advertising.
No dashboard to speak of and incredibly hard to navigate. Even simple trades is like a choose your own adventure. Not to mention the ghastly lay out, looks like the Temu of trading apps. Ads and pop ups for points which I have NFI what they do?? Thought I'd give it a try as they are CHESS sponsored and you can trade options (still yet to execute an options trade, because well, see above) Fix you UX please. It's awful!
Only signed up for a promotional offer and they won't honor the promotional offer code I received. There is always some "System Error" when entering a promo code. Edit: Since this review, I finally got the promotional credit. Except it doesn't work. Even tried depositing more money into the account to trigger the credit so it would work like it's supposed to. It doesn't. Moomoo is a scam plain and simple. I'll keep using USA based financial institutions for investing instead of Chinese scammers.
The charts rock! Click on a candle to see that day; scroll back several years; can see unadjusted prices. Moomoo also gives prompt SEC filing notifications for watchlist stocks. The only thing I've found lacking is Realized P/L for sold equities. Gotta figure it out manually or wait for your statement. 🧐 And it seems limit orders turn into market orders once limit price is hit (a Limit Buy was filled higher than my limit price 🤨). But mostly, it's a fantastic trading app.
Not for beginners.. I hope experienced people have better luck. It doesn't feel very honest to me finding the info I'm seeking is hard, such as how to deposit funds back to my bank account. Super easy to get your money on their site, just fishy. Im closing because I'm not comfortable with the interface, it's not organized for average people to understand.
Very good app overall. I have a few brokers I use and find myself using this one the most. Lots of info available and easy to find. At first you will find it a bit hard to navigate. But as time goes on you will start to see how much this app has to offer. The only thing that really sucks with this app is the money transfers. I can transfer my money over to Robinhood instantly with no fees. Moo moo on the other hand will take days! If this will change I will use moomoo as my main broker.
There always seems to be an issue withdrawing funds and it takes a long time before you find out there's an issue. Update, I've been following their directions and they still have thousands of mine. Tomorrow will be 1 month since I deposited money in there and I have not gotten it back despite being in contact often with customer service. Very frustrating. Update - almost 1 1/2 months, been in contact with customer service, many times. Still have not got my money back.
I have been using Moomoo for multiple months, but there came a point where I removed all but $100 of my capital from the app. Reason being: numerous times my profit-taker order price limit was reached, but the order didn't fill, while simultaneously canceling my stop-loss order. So essentially you're left with no downside protection AND your limit order didn't fill. Aside from order execution issues it is an excellent resource for research, market updates, and learning. Plus free L2 NYSE data.