Reviews for Motive Driver

Can't rate any lower or I would. Been using for a couple of years. It has never really been great but they just did updates that run it off the cliff. Call several times to get problems fixed but all you get is someone who speaks really broken english and gives you a run around and tries to convince you it's all your fault and you should learn how to work their system their way. What you have is a bunch of computer programmers wanting to tell you how to drive your truck. GETTING RID OF MINE.

It's ok. After all these years this company still hasn't developed an easily navigated menu. For example there are five steps, depending on which way you navigate, to get to the form option. Another annoyance in the app is the notification question whether to receive notifications.. there's not an option to deny them completely. The last problem with this app is it doesn't keep accurate logs. Every duty change is 15 minute intervals. Explaining the problem to customer service is always a waste.

I think is a a decent ap for eld use, however, it is missing a key component that would make it worth a 5* review. The one thing I hate is that I have no idea when or how much time I am gaining in a shift. This is especially important when using the 8/2 or 7/3 split rule. Every other eld provider includes a section for showing how many hours will be gained and what time/date the hours will be gained. I am not a fan of the guessing game. That's why these things were created, to remove guessing.

I have one major complaint and it is that this app needs to be optimized better for battery usage. In time, this app is going to destroy my battery due to how hot it makes it. Whether I'm driving or not, the phone will remain super hot unless I "force close" the app when I arrive at a truck stop. This is not good for the one device drivers use most, our phone. Secondly, I wished the app was more new user friendly. For example, showing tips on certain things you can do for certain scenarios.

This app used to be top notch five stars, but has started to get more and more bugs over the last 2 years and is less easy to use than it used to be. This morning it suddenly won't let me edit an inspection so I can add mileage to it. It used to automatically write your latest milage to the inspection but doesn't anymore. All this said it's still a good app. I hope it doesn't get any worse though. I'd like to keep using it.

Been using this app for a few years through my company...always gets stuck in drive mode when ur Bluetooth disconne ts and no matter what you do you cannot get it to stop logging that you are driving even when you are not. Take like 24 hours to finally allow you to do anything it's annoying. But when it works it's great. Fix it. Allow the driver to access all controls even while in motion because....we aren't always in motion and cannot do anything to fix the problem from the in motion screen.

This app would be fine if it worked. But more often than not the app fails to recognize that my car is parked and refuses to let me exit drive mode. This leads to violations because I can't leave drive mode and can't take breaks, and the only way to fix it is to force disconnect everything, and that erases your log. So the end result is because of these errors I've been driving the truck for days but my logs don't get saved because the only way for me to change off of drive is to force quit.

Works ok but when it needs an update there is no warning, it just stops working. Does an "automatic log edit" by Motive everyday that adds another truck in a different division of my company to my logs and asks me to accept or deny. Our safety department has tried for 2 months to fix it with no luck. This edit has followed me into two different trucks so it must be attached to me somehow.

Less than one star! App constantly locks you in drive / in motion mode, and does not allow you to have access to change. It constantly freezes and does not keep accurate logs. App currently has me in PC off duty for the last 53hrs. It will not allow me to access anything to correct it. 3rd time this week. In motion support has been contacted everytime. Clearly they can't even fix it? Use a different ELD. I'm proposing that to my company as well. Very dissatisfied!!!!!

Horrible!!! Can't get correct equipment sent, then tech support wants to argue with you saying it should work but cable doesn't fit. Sent pictures... they just pass you from one tech to another and tell you to go to the dealership but don't want to give you any assistance with what it's going to cost. Would rate a zero if I could. Also good luck finding someone you can understand!