Can you guys update this app so I can easily pick the amount of time. The app forces you to do the max time when the scroll wheel for the numbers doesn't work. You can highlight the wheel and manually put them in, but then you are waiting after that for an infinite amount of time for it to register and give you the ability to hit the submit button. This is poor UI for 2020. Unless it's on purpose to get people to hit the max time button cause it's sooooo much easier.
Dan F
7/24/23 - Over a week and no response from Flowbird. Flowbird parking app failed to complete transaction. It said try again. Gave up after three failed attempts. Used on site parking kiosk instead. All three charges are now on credit card. No record of the charges in the app, just charging my card. Called Flowbird. After taking details of me and incident, was told it would be escalated and I'd hear back via email in a week.
Azana Adefris
App requested payment method upon account creation, ensured that I save card to app for quick access, then proceeded never to offer me said quick access -- I had to type in all card information every time. Buggy interface that constantly logged me out. App will neither let me pay for the full time limit (many meters in Minneapolis run a 4 hour time limit while app only lets me pay for two hours) nor let me extend any paid parking -- a complete waste of time to download and use.
A Google user
I wish this worked. Several steps just to get the time put in, which makes no sense... this app handles TWO numbers in every day use case: just put two number fields on the screen! As it is, after saying I want to enter time, and after saying I want hours and minutes (versus milliseconds? leptons? thanks for asking), it's tough to actually put time in. The hours and minutes only scroll to the first or last values, so i can't put in 1 hour, for example, only 0 or max. Also, it freezes up.
A Google user
I am updating my review after several years, I used to love this app! Unfortunately I don't seem to be able to use it anymore. When I type in the parking space number it is unable to find me, it seems to be looking for the zone number which isn't posted anymore on the sign by the parking spot so I end up having to pay at the pay station every time.
katie capistrant
The app was fi e before the update. Now it's super slow to load and takes forever to get in and pay for a spot. Wont let you overlap your parking time with the same car and is just wierd interface. Just bring back the old version. And yeah super annoying it just deleted all my info and made me create a new account, couldn't use the old version at all, forced me to download the new shurtuer version. got double charged and it's now much harder to contact support for issues like this
Kay Merkel
No way to cancel reservations. It doesn't inform you if you need to print a ticket until after reservation is placed. And today the barcode wouldn't even scan at my reservation time. That's multiple times now where I'm double paying for parking because of the inability to cancel. Customer service response through the app took almost 10 days. I've gotten a response to 1 of my multiple emails. Hopefully I'll get my refunds and find a better parking app.
A Google user
When trying to set duration, it gets stuck loading and loading. Will not update cost when you change the duration from 15min to 30 min or to whatever time you need. It just keeps trying to update the cost but cannot and will not let you proceed to the final confirmation step. Using on a Pixel XL with a strong LTE signal on T-Mobile. Im surprised it has so many positive reviews.
Hannah Johnson
If I could give O would. Went through a parking transaction, added a new vehicle & when the txn went through, the wrong vehicle set to park. I called support immediately& explained the situation, asking to update the txn. Not only was I informed that the txn could not but updated, but also there was no way to cancel or refund. My only option was to double pay. I asked to speak to the person who gave this info & was denied. No system exists where a txn cannot be altered. Dishonest & disappointing
A Google user
This app worked for a couple years until recently. Now I can't change the parking duration. The "cancel" and "set duration" buttons cover up the "hours" and "minutes" for changing it. I can now only park for the minimum time (default) or maximum time--nothing in between. Please fix this!!! UPDATE - 5 months later and no contact from developer and still no fix for this bug. I see I'm not the only one that has this issue. UPDATE AGAIN - another month and still not working!!! FIX IT ALREADY!!!!!!!
