Easy to use and super convenient. I like that you can track what the kids are buying. However, the fee for adding funds is too much! What about those that live week to week? If you can only afford to add $ every few days or even weekly, you end up paying a fee worth […]
Reviews for MSB Parent, USA
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Mediocre app. Difficult to change stored payment options especially when one was declined 😂 Forced to place large sums of money bc the school is passing the cost to use the app to consumers so the fee is like $3 Everytime you add more money. So I have to add $100 -300 just to avoid […]
Wish I could give zero stars. This app is useless. Constant “circle of death” loading symbol over the login screen. I’ve tried on several different devices and WiFi signals. Balance always says zero. It’s easier to just go thru email. Would also like an autopay option for a specific day of the week instead of […]
Edit#2: a week later no contact back from tech support, no answer on help phone line. 🤬 Edited to add, it still isn’t working, and now rather than sending me back to the log in page, it just closes itself after giving me this message. This app no longer works. Every time I try to […]
So I installed the app because our school uses it. Immediately, I noticed that I had been charged an extra lunch. It took customer service almost a week to correct it. Now it won’t allow me to pay the outstanding balance but keeps sending me notifications of said balance. On top of all of this, […]
Every time I need to use the app I have to spend hours trying to login. I put my credentials, click on “log in” & the screen never changes. After about the 10th try then it says “you’re already logged in” but it’s still showing the log in screen! It doesn’t take me to the […]
Horrible since the last update. The app was perfect before. Everytime I sign in I have to remmeber the password. I don’t remember the password. Thats the purpose of adding the app so I won’t have to enter it everytime. I’ve been trying to fund my students account for days. First it wouldn’t let me […]
Rip off alert. To charge a “fee” just to add money is so rediculous. There is no way it costs $2.50 to process a credit card transaction of $20. If you read the fine print, it states that the school may remit payment to the company…i.e they can possibly get some of that money. Can […]
Tried using the app today for the first time in a long time. Tried to find it in my phone, couldn’t. Thought I must have uninstalled it. Went to the app store and found out that the app name had changed at some point. Installed the update available, and then tried logging in, but it […]
This app is hot garbage. While trying to register for a sport for kids school, I encountered these issues: The waivers are in fixed height boxes that arent big enough to hold all the contents. So it requires scrolling for no reason. When hitting the download link for the sports physical form. The app closes […]
Force closes every time I try to pay an invoice. Their website is equally bad, keeps telling me my “session timed out” when I am trying to sign on using the invoice emails they sent me. It’s literally so bad that I cannot sign on, much less pay an invoice. For a company whose literal […]
It does make it easy to put money on your students lunch account but they charge a fee. Which went up yet again. Then the constant notifications and emails are RIDICULOUS. I get them multiple times a day. Final notice, funds are low (even when they aren’t). It is almost the end of the school […]
***Update – worse, they have managed to make it worse. Forced to use it since it is what the school utilizes, latest update redirects to the website and is showing error after error. Still can’t use any features on the app, but I must log in online. I can’t even log in anymore! Uninstalling and […]
The app has been convenient for me to use and pay balances. We use it only for extended day. No meal accounts or anything. However, it has been force closing anytime I try to pay our invoices. It happens at least 3 times & then will say some kind of error about the app having […]
It charges a program fee of $3.50 each time I add money. My daughter is not allowed to pay in cash at school. So glad I’m stuck paying extra for the only option we have. I have to add to this that it also shows you ads because the program fee just isn’t enough. The […]
It’s the worst app ever! I have to pay a convenience fee, cant login, can’t add my students, and can’t find my students every time I log in. if it’s not one thing, it’s another. Always have an issue. My kids have no access to their funds, even after payment. Staff claims it takes 24 […]
This app crashes all the time – the school does not enforce the spending cap nor block a la carte purchases (which I’ll admit is a mixed problem), it makes you log in every freaking time. there is no option for getting notifications about each transaction (if desired) and purchases don’t show up until the […]
Great when it works, but it’s buggy as hell. I set up auto pay to reload when it’s getting low, but it only works about 70% of the time. Randomly, the account will run dry. Auto pay shuts itself off & won’t let me turn it on again. Just says “an error was encountered during […]
this app is so buggy. I can never just log in and pay. It takes me to a “page expired” link about 12 times before it actually works. to be fair, it’s not just the app. it’s also the browser. It shouldn’t take me 20 mins to log in to add lunch money for my […]
The worst pay for lunches app ever. The option to pay by e-check is there but when I go to pay a balance or add money, it says the payment method isn’t allowed. They do that so you pay their 4 dollar service fee just to add money. The look is very dated and boring. […]