Reviews for Muzz: Where Muslims Marry

The app works fine. I met the founder at events. Good man. The problem is the customer service. I have been blocked out my account for weeks now after changing email and their bot answered me once and left me at that. In comparison, other apps are able to address issues as fast as the day of.

I have been using this app for the past 15 days, even during their trial membership. However, I've found that the platform has very little data, specifically for Shia-Ithna Ashari rishtas in Pakistan. Most profiles have blurred photos and appear to have been inactive for many months. Even when you send a compliment, the chances of receiving a reply are very low. In my case, due to the lack of suitable matches, buying a subscription would be almost useless for me.

Muzz app is good, but the payment method is not good. I've paid the subscription fee for gold membership but my account is still not updated. I'm requesting to muzz, please upgrade my account and kindly resolve the issue. I've already submitted the report 2 to 3 times with the attachment of easypaisa transaction invoice. Please r resolve the issue as soon as possible. Thank you.

Decent app but has a few issues, like any other dating / social app it has it's 'call to action' that forces you to upgrade membership. The thing I don't like about paid membership is that, unless both of you have the membership it's kinda useless. I mean if you like a profile, the other person can't even view your profile unless they're a paid member as well. I know they wanna make money and all that but still kinda feels a bit too monetized!

The app was useful at first. Now they make it so difficult to find someone with every new update they make to the app. Without the gold membership the app is far too restrictive. Also the gold membership is too expensive. I would pay if it was cheaper. I can't even see all my likes anymore just 3 or 4 appear at a time from the 100 likes so I've stopped using it

Update: I was a premium user for several months, the app contains serious technical problems. The liked profiles disappeared out of the sudden. and the customer service is HORRIBLE! Reached out to them a couple of times, and they never solved the solution nor reimbursed me (because I was simply unable to find my likes and thus send compliments). I get an automated message that a team member will reach out within 48 hours .... I heard nothing despite reaching out multiple times!

The concept behind the app is great, but the execution needs improvement. The user interface is not user-friendly, and the app often gets stuck loading when trying to view likes. I frequently have to restart it, which becomes frustrating. Overall, the software needs work, and I’d prefer to avoid the hassle until it's more stable

Earlier was better. I got lucky that when I first made a profile there were less restrictions for free profiles. Now it's almost impossible to talk to someone or gauge interest without paying for the gold membership. Otherwise if you do pay (and are okay with it) it seems things should work well if you're honest and careful, and anyone you're matching with is too. The experience depends on the users after that point. Learn how to spot red flags. And make dua and move forward.

I contacted the help line multiple times and expressed my purchasing issue. They neglected me. I was able to purchase 3 month membership before. However, it doesn't allow me to benefit 3 month membership anymore and it is giving errors. I tired multiple cards, no result. I began to believe that they blocked their 3 month membership on me so that I can purchase monthly or weekly membership for them to make more money. Just be aware that they may do the same scam to other users too.

The blur/unblur to search for people should be a basic filter for ALL USERS. If you're not a premium member, all you keep seeing is the blurred profiles. This won't motivate people to get premium membership, instead it will make them delete the app. It really put me off so I rather use something else. Why would I want to stay on an app where I can't see any of the users? This is why I'm giving it a 1 star.

Decent app but needs improvement. The profiles take a long time to load up, making the usability experience very annoying. Plus the constant ads forcing you to buy premium membership is ridiculous. Get rid of that please, it is beyond annoying. If I want to buy premium membership, I will do it when I feel like it. But I will not be doing that looking at those atrocious prices. It is not worth the membership.

Permanently deleting my profile following the recent money grab/not even letting you view who's liked you. I've been on for over a year and used to be a gold member. Can't, in good conscience, keep a profile on there any longer. Let alone pay these developers anymore. Not sure it lets you write a review after uninstalling, so I'm writing this first and off I go.

I was semi-enjoying the app. It has it's drawbacks, like any other. However, they recently changed being able to see those who like you in the free version. This pretty much killed it for me. Finding someone within my country was already a struggle and now the international market is essentially digging for a needle in a haystack. I'll probably find myself deleting this sooner than later, and not because I found a partner. 👎

Huge time waster since it doesn't allow one to filter against people's age preference. One's preferences selected does not work. For example, if I select with no kids, it is like making no selection at all. Thinking about it more, the app needs more work as far as user interface. Also, another time waster is I don't know if the person I'm messaging or liking even uses the app. I'm not interested in trying to connect with someone who logged a month or even a week ago. Stay away!

After being on the app for over a month, pretty much ready to uninstall it, yet again. A total money grab and more expensive than the competitors for giving you next to nothing extra. The constant self advertisment is annoying and you HAVE to sit through it before you can skip it. Also, if you delete your account, your profile stays in their system. I deleted my profile 2 years ago, and when I logged in using my same email address two months ago, my profile popped up along with my pictures.

keeps your profile active even after you delete it. so there are probably a lot of unused profiles. Well, it's not false. cause I deleted my profile. then I made a new account a couple months later, and I had bunch of matches I didn't have before. Also, the app had removed my filters so the matches were with people more than twice my age from all over the world. then I read the agreement, and it states that they don't delete your profile for 3 YEARS because of law enforcement.

Probably 90% of the profiles are fake, and I wouldn't be surprised if I would find that the admin for the app is running some of these profiles. Because how would you explain that once you set up the account, which I did three different times, I get flooded with matches and people visiting my profile, and they try to collect as much as possible of information and they disappeared immediately. The admin needs to find a way to verify the profiles. It is full of bots.

The last update made the app not worth using. Even with a paid subscription, the chances of matching are slimmer than ever, nomore pass over older profiles. Being forced to go over locals. Being unable to choose the whole world as an option without paying (even if you do pay, your right swipes will most likely never be reached by the 2nd person because of the paywall limitations) Coupled with the limited numbers of users in my country, likes dropped to 0 Please revert back to previous versions.

First, the chat functionality failed to work. That has happened plenty time so far. I did all the steps provided by the support. It didn't work. And now I can't login into the app. And I have tried that on multiple devices and networks. Fix the damn app. Anyone would be skeptical for paying the premium if this is the condition of a long running app. Also tried sending a message through the support on the app, that also resulted in a failure.

The app is a predatory money grab. If you get a like, you won't be able to see that person until you pay an outrageous price. They wont show up on your feed even. They limit how many people you can see or like. If you have 5 open conversations, they LOCK the app and won't let you use any other feature. You won't be able to browse. I've seen authoritarian regimes that were less controlling. 🤨