Same as everyone else: this company appears by and large a fraud method to skim the funds deposited. Received a card as part of a settlement fund (equifax) and they won't allow me to spend the measly $12.64 on the card, instead it is denied everywhere and they have no customer support.
Equifax settlement used this as a payout and it's utter trash. I can't even open the app without it crashing. therefore, I can't use the paltry amount of "cash" I get for having my data sold on the dark web, identity theft and credit fraud. nice! awesome work.
I got a refund debit card, and I had to install this app to upload the card into my wallet. This has to be the dumbest thing ever. You have to install an app to install it on the app that came with your phone. Do yourself a favor and uninstall this app after you transfer your funds before you have to do damaged control.
I received a Mastercard gift card reward over a month ago, but it has never worked. The required My Card Wallet app always errors, and when I try the card info directly, merchants reject it as expired. Support does not respond to calls, emails, or messages. The card expires in January, and at this rate I’ll lose the reward. This is very discouraging, and I will raise it with my employer so they reconsider using this company.
Disappointing app. I downloaded it, and it frequently gives an error code 50 and cannot load anything. Only once in a while am I able to reach my gift card saved in the app. Trying to send the gift card to Google Wallet is terrible. I verified if the card is able to be used as contactless payment via google wallet's list, but I continuously get an error being unable to use it. This is a terrible, why not just ensure your gift cards can be easily added to Google Wallet...
Useless. It won't open past the first page telling me to load a card. Went back to the website opened on my laptop, loaded the card, connected it to my profile (can't remember the order at this point, as I've gone back and forth so many times), but the app still won't open past that first page. The hassle is hardly worth the money that was gifted to me on the card.
Told me to visit the site where I got my prepaid card and then indicate that I wanted things added to my wallet. The only thing following the instructions did is repeatedly send me a link to download the app and repeat the process. I took an image of my virtual card and bought myself an Amazon gift card -- way easier. Don't waste your time with this app
It can be made to work, just don't expect it to help you figure out how. My first few attempts to add my card to a wallet failed, and the error message gave no hint as to why. I felt immediate regret for not having heeded the horrendous reviews I had read only moments before. Despite being almost certain that I was screwed, I entertained the possibility that maybe the app needed my location for verification purposes. I enabled Locationv and tried one more time. *VIOLA!* It worked!
The app is as useless as is their website. I'm told to go back to the website and "add to wallet." That results in a card with the #s mostly obscured. There's no way to add it to a digital wallet. Better save the card image. There's no way to print it, and they want $ to issue you a plastic card. The card expires in under 6 months
Might be a good app, but I wouldn't know, since I literally can't get past the first screen. It just tells you to activate the card online, click add to wallet, and then supposedly that should make the card accessible within the app right? Nope. Nothing happens. I'm literally only here because the survey site I use switched to using this gift card service, and I really wish they hadn't
