My experience at the Hiram location yesterday was the best one that I have had in a very long time. Eric, the store manager, talked me through what was going on with my vehicle, and he compensated me for my wait time (which was beyond my appointment time). Veronica, a service advisor, was extremely helpful as well. She's knowledgeable about her work and what she didn't know, she asked someone else for the answer. Drop in to see them. I definitely will be returning to Firestone in Hiram.
Jennifer G
super easy to get appointments scheduled with needed and recommended services, even add deals with just a tap 👆:)
Jasmine Hernandez Tanzini
Easy to use, easy to navigate, excellent descriptions of services
Angela Morales
I have been going to this store for about 15 years and have always had exceptional service. the team here is awesome and always super fast.
Doug Dorner
Always great reliable service...I have never had one issue since this store opened. Dan and Jess are very helpful and efficient.
Christopher Ahumada
Fantastic app to not only schedule work on your vehicle, but to keep track of it all. Outstanding customer service as well!
Joan Cichon
I love this Firestone, the manager, and the mechanics. It's worth my driving the extra distance to get this kind of service!
ME
Can't seem to manage their appointment schedule very well... They take walk ins ahead of appointments... You have to make sure and watch them to make sure work is even done... You'd think managers would check to make sure work is being performed...
Cody Hickenlooper
really cool at first but deletes history and vehicle by itself. sucks cause I have done work outside of Firestone and have always gone into create a service record for the car. guess which service records you can't get back.
Felipe Pubillones
incorrect maintenance scheduled, frequent issues logging in and loading records, and now saying my email is wrong when trying to recover the my password since they keep screwing up log in. love the retail service, hate this pathetic app.
