It used to notify me of when to change aligners but now it doesn't, my notifications have always been set to on, I never changed a setting. Thanks to this app I suffered a 3 days delay on when to change aligners. DON'T TRUST THIS to be notified when to change aligners, it's now a useless app. Also the photos I uploaded to keep track of my progress were uploaded to their server and I have no way of seeing them, there's nowhere to go on the app to take a look at them, they disappeared to oblivion.
A Google user
It uses a LOT of battery power for NOT a lot of anything. Reminders, timers, and a gallery of selfies, some documentation, some shopping that's all I see in it.... No heavy processing but it's the biggest battery power user by far. Also, for some reason, the information available from the Invisalign site in a browser on a desktop has a different collection of selfies. Are there two different databases? Shouldn't the user experience be seamless?
Marco A Ruiz Vega
Really poor user experience and no value at all. Seriously, I can make a better app for myself in the time it takes me to get past all the glitches. Stay away from it, all it does is to give you the ability to set reminders. Which you can do with any other app you already use (GCalendar, todo apps, etc). Why even provide an app? Just to sell data of registered users? Definitely one of the worst apps I've seen.
Gayle
What did you do to this app? I can't use the timer at all anymore. Every time I try, the whole app shuts down. Completely useless. Update: have not been able to log time in 4 days. Update 2: now the timer works again, it's changed to log time out, not in. But when I use it, the times are not reflected in the day's total. I now have to manually enter the previous day's time every single day.
Prelude
No manual log option. Does not work offline. I have to let it run when home for the amount of time I noted down at work. No separate days so I had to add onto the current time to approximate when to stop it. Or round time up or under. Lists me with zero compliant days for some reason when I started near noon on day one. It will never be accurate. The reply to my review looks like they didn't comprehend what I stated for the multiple issues brought forward.
AbdulHaqq
My experience is very frustrating. As a new client I'm still unable to register online or through the app and I'm on week 3 of my plan. Every time I enter my information it says: " Aligner number, the name, or the patient id isn't valid...". Even when I choose the get help option it prompts me to enter this info, and again says it's not valid, so I can't even get help through the app or website. An id number shouldn't be required to get help. This is very displeasing.
Adeena Mignogna
Several things I wish for this app: the ability to choose to not have to log in everything I access the app (I already log in to my phone); ability to see the total time the invisalign has been out so far that day so I know how much time I have left if I'm trying to keep it out less than 2 hrs a day. (There are other things but those two would improve my experience with the app dramatically)
Ashley Antolin
I am on my second week on tray one, the app I have is up to date. It is such a nuisance having to constantly enter a pin each time or sometimes having to completely log back in to the app. Also, I would assume the daily log would sync according to the timer of trays being out. That's not the case. I am having to log my daily time trays are in the day after. The day after, timer is reset. So you'd have to take an extra step and remember how long your trays were on the day before.
Joshua Resneck
Mostly marketing. I don't see anything useful in here for which I actually need the app, except taking photos and sending them to my dentist, which I can do without the app anyway. There is also a timer for when you have the trays out , and reminders for when to change trays, but those are settings I had to input myself. Shouldn't the app know automatically and tell me? It seems to be just a tool to harvest data for marketing purposes. Uninstalled.
Holly Krylo
The counter on this app is not properly made for it's purpose. Before the recent update, it at least told me how much time I had the trays out (basically it was a stopwatch). But now it doesn't even show that. I have to write it down on a note so I can easily know how long they have been out. I also cannot easily edit the time out if I forgot to turn it off or on. I have to keep track on a note for the rest of the day and then edit it the next day when it allows. Timer system needs to be fixed.
