It used to notify me of when to change aligners but now it doesn’t, my notifications have always been set to on, I never changed a setting. Thanks to this app I suffered a 3 days delay on when to change aligners. DON’T TRUST THIS to be notified when to change aligners, it’s now a […]
Reviews for My Invisalign - Official App
β Back to My Invisalign - Official App20 reviews
It uses a LOT of battery power for NOT a lot of anything. Reminders, timers, and a gallery of selfies, some documentation, some shopping that’s all I see in it…. No heavy processing but it’s the biggest battery power user by far. Also, for some reason, the information available from the Invisalign site in a […]
Really poor user experience and no value at all. Seriously, I can make a better app for myself in the time it takes me to get past all the glitches. Stay away from it, all it does is to give you the ability to set reminders. Which you can do with any other app you […]
What did you do to this app? I can’t use the timer at all anymore. Every time I try, the whole app shuts down. Completely useless. Update: have not been able to log time in 4 days. Update 2: now the timer works again, it’s changed to log time out, not in. But when I […]
No manual log option. Does not work offline. I have to let it run when home for the amount of time I noted down at work. No separate days so I had to add onto the current time to approximate when to stop it. Or round time up or under. Lists me with zero compliant […]
My experience is very frustrating. As a new client I’m still unable to register online or through the app and I’m on week 3 of my plan. Every time I enter my information it says: ” Aligner number, the name, or the patient id isn’t valid…”. Even when I choose the get help option it […]
Several things I wish for this app: the ability to choose to not have to log in everything I access the app (I already log in to my phone); ability to see the total time the invisalign has been out so far that day so I know how much time I have left if I’m […]
I am on my second week on tray one, the app I have is up to date. It is such a nuisance having to constantly enter a pin each time or sometimes having to completely log back in to the app. Also, I would assume the daily log would sync according to the timer of […]
Mostly marketing. I don’t see anything useful in here for which I actually need the app, except taking photos and sending them to my dentist, which I can do without the app anyway. There is also a timer for when you have the trays out , and reminders for when to change trays, but those […]
The counter on this app is not properly made for it’s purpose. Before the recent update, it at least told me how much time I had the trays out (basically it was a stopwatch). But now it doesn’t even show that. I have to write it down on a note so I can easily know […]
The timer function is pretty dumb. The app wants you to let it’s timer run in the background all day and only stop when the aligners are out. It should really be the other way around and only time when they are out and send a reminder every 30 minutes to put them back in. […]
I like the app, incredibly useful for keeping track of my wear time. But it’s constantly logging me out. It’s already secured with my fingerprint or pin, so it’s incredibly frustrating that I’m still forced to log in 2-3 times a day with my email and password. And it doesn’t even remember my username, it’s […]
I liked it for a bit, the new update completely messed with my calendar tracker and it acted as if I was a tray behind, the gallery takes FOREVER to load, requires a pin to get in that you can’t remove, and it doesn’t notify me when I’ve hit an hour with my tray in […]
I need all the motivation I can get to keep my braces in so the app does help me with that. But it’s got ridiculously strict security. It is a PITA to have to login EVERY TIME. There is no financial data in this app. I linked it to my fingerprint to make it less […]
App works fine…… When it remembers who I am. Unfortunately, it keeps signing me out, making me manually reenter my password, instead of offering the option to save it, and making me reenter my pin. It’s really annoying when you’re trying to get to the timer. Also, I’m four days in, so there’s nothing to […]
Awful. I hate having to use a code to log in. Of all my apps, I’m pretty certain this is one of the lowest risk of getting hacked. I have a lot of difficulty access the app in the first place, When I click on it, sometimes it won’t open right away and then sometimes, […]
When you acknowledge as a patient, it spins forever. Force close and re-open app and it’s acknowledged. Try to scan package, it can’t hit servers on submit. Force close and re-open, its on the next step. Click and accept for banner or option of free welcome gifts, it spins indefinitely. Close and re-open does not […]
Very easy to use but difficult to get the desired results which is directly related to the app’s functionality! Photos disappear, face detection does not work, esp. so, when trying to capture left or a right side pic. The entire process seems seamless until it’s an hour later and you’re still trying to capture pics… […]
Many features don’t work correctly. you set a timer to remind you to put trays back in, and it reminds you immediately instead. Logging in requires a pin code, which is annoying anyway, but it also is slow to register the numbers you put in, so you have to slow down to punch in the […]
Reminds me when I need to change to the next tray but setting up schedules has the potential of being offset. TIP: if you anticipate varied timelines go with a later date and then adjust the following weeks. Also, it does not follow the dark theme properly. The font color on the notification bar is […]