I do love that I can start my car from any distance with the app, although 90% of the time the app doesn't even work. I could have not used it for a month and when I finally do it tells me I have to manually start the car because I've started the car too many times, even though I attempted ONLY ONCE. Also I think it's a little stupid that a customer purchases a car with remote start, just to find out it expires and you have to pay again after three years. I miss and prefer key fobs.
Saul Medina
Since I've had this app I always run into the same issue. The Climate control can never work. The app will only let me turn my car on about 10 percent of the time. For over 2 months the app only gives me the "STOP" option has if the truck was on but it isn't on. It's somehow stuck like that. This app is great when it works. But that's usually never.
justin cavanaugh
App will not pair with vehicle after several tries, strong cell service, and standing next to vehicle. Furthermore, login information is not saved unless pairing is complete. All information has to be input again. Edit: I had to call Mitsubishi to have them set up my account because the app would not. Even after set up, it will not connect to the vehicle and several options like remote start are not available anyway.
Michele Mcgowan
Update again! It's working again! I am giving it a 4 star because it was inconvenient to not have it work for months when I have a subscription. I gave this a 5 star at first. Now that I've had it for a while I can say I did love that I could start my car from anywhere, but now the app is not working for me. I've un-installed, reinstalled and confirmed my subscription is still active. Always errors and timing out when trying to do anything with the app. Frustrating!
A Google user
Almost a year in and I still can't justify the price of the app once the free trial ends. It's very clear this app and the entire idea of Mitsubishi connect was rushed. I could go into detail but I'll need more than 500 characters. Long story short. Not worth the money as of yet. Maybe if they cut the yearly price in half ( even including the 30% discount for saving a card on file... Make it half of the discounted rate) it could be worth it..
Katherine Stelma
Never works when you want it to... half the time says I've already started my car twice and that I need to manually start it to reset it. Lock function always times out or says there was an error. An app sounds nice in theory but it just sucks I don't have a more dependable option. In the amount time it takes my app to actually work, 90% of the time it's faster for me to just go out there are start the dang thing. Aggravating.
Kana Toda Pierce
Updated service when it was about to expire. After they got my money the app stopped working for lights, remote start, climate set, and get this - also won't let me change the limit for speed violation alert. So no matter where I am I get 20 texts a day for a speed violation alert for a set speed I made in a town that has a very low limit. I need this fixed! Please help.
NaVell Lee
The app keeps not only signing out, but when you try to sign in, it says UNABLE! This is absolutely ridiculous. It was great in the beginning when I had the 2 year trial. Now, paying for it, I suddenly can't log into the app as it won't allow it. I reinstalled, typed in my password, did all sorts of troubleshooting. And still having issues
Becky Pollreisz
This app is extemely expensive and NOT worth the cost when it doesn't even work a 1/4 of the time. It takes forever to even connect and start; if it does connect the vehicle shuts off in 10 min and you have to continuously check the car to see if it is still running...highly inconvienent in the winter!! If lucky enough & car is still running, when you go to get in, the engine shuts off when you unlock the doors. Stupid! I will just put a different remote in for the $230/yr fee and still save $
Anthony Siracuse
Completely unreliable. This app just doesn't work. Half the time it can't connect to Mitsubishi's servers to sign in. When you can sign in, half the time remote start fails. If you're going to lock a basic feature behind a subscription service, you should make a reliable service. Bad Mitsubishi, bad. You're better off getting a 3rd party remote starter installed if you care about this functionality.
