Reviews for My Molina

I appreciate the convenience of being able to manage my PCP and find doctors accepting new patients with my insurance but it’s challenging to navigate, still doesn’t have the basic benefit information yet (almost a year later), no way to request or access healthy rewards and little to no options to customize appearance, content or […]

Alerts bug and repeat themselves after blank boxes, Molina Rewards returns an error as “User doesn’t exist”, cost estimator doesn’t have a button to use it, or at least it’s not working (I pressed everywhere). Adding ID card to google wallet gives an error. So, if anything is working it’s registration, that’s it.

Fix it!! I really like the new look. It is easy to navigate. My problem is the app isn’t updating my numbers and email info. Also I can not make a payment. It keeps saying it’s invalid. I have tried credit card as well as checking information. HELP!!

Both the app and website are completely useless and don’t even work properly. “You can make payments through your profile” oh yeah? ZERO options to do this anywhere, I had to GOOGLE molina payment just to get to the right place (completely different site btw). Try to contact member services via msg since it won’t […]

Had me log in to an app facade, but took me to a website. It is supposed to be a mobile app-i.e. for the phone. It had all the info on the website in tiny print so you could see the entire page. TINY PRINT!!! Couldnt expand the page, couldnt change orientation. Links did not […]

This app doesn’t have any of the resource links it had. Its pretty much useless.

Useless!! The Health feature doesn’t work, it just show a white page, nothing!!!!

useful app for getting info about your health insurance and certain basic medical info and labs drawn

y’all got all these pcps that say they are available, but when you actually call to make an appointment they say they aren’t accepting new patients. I’ve been calling both my clinic and insurance for days trying to figure out if I have a PCP or not and y’all make everything so complicated.

This app is awful. Most of the tabs are just blank. I can’t see any of my health info because again it’s just a blank page. Sent a message asking how to change my pcp and have gotten no response. Pointless app.

it worked fine for a couple of months. but for the last 2 weeks when I opened the app none of the little Tabs are available. I’ve cleared the cache. open the app still nothing. I have uninstalled and reinstalled the app still nothing. I have done this several times hoping that the app for […]

worst insurance I ever had and not only that I had care source since I was 18 I’m 36 and still have it yet for some reason they put me on Molina the customer service is rude they gave my doctors nothing but trouble thr gave my pharmacy nothing but trouble and they picked up […]

I would give it a zero star if I could. you log into the app you try to go into your health to look at your service authorizations and everything else It’s totally blank. I’ve uninstalled it reinstalled it recognized my phone and it’s still a blank screen. you have to go out on the […]

Great app. very user friendly and helpful! there is a lot of information and different options for your health and to stay updated with it. thanks for the helpful app 💜😀

I don’t like looking for PC because everyone on site is either not PC or phone numbers not correct. I had to run around all week trying to find a doctor. But website is fine

Got all the way through registration but after hitting submit and waiting nothing happened. Tried multiple times, but there are no error messages, it just doesn’t finish the registration. Edit: The issue was apparently that my password didn’t meet the requirements, which the app did not tell me. I was able to log in after […]

WORST INSURANCE I’VE EVER HAD! And Kellie J. in their Appeals & Grievance Dept. is A TOTALLY LAZY LIAR who mails out form letters, LYING claiming to have “tried” to make contact, when I’ve NEVER ONCE received ANY form of contact whatsoever! Sending out form letters is just Kellie J.’s way of clearing their desk […]

Molina itself is terrible! It’s the absolute bottom of the barrel insurance. That said, their app is exactly what you would expect… Sometimes it asks for biometric sometimes it doesn’t. You search for offices and apply filters like “accepting new patients”, only to find that they’re not. Bottom line is that if you have to […]

This app is nothing but grief but I am forced to use it. The ‘contact us’ button has NO INFORMATION. It’s been like that for months. I want to pay my bill but nothing will load on if I have a balance due. I’m enrolled in autopay but can’t trust it, i thought it was […]

Update: everything is the same!! It will not log in. Spinning wheel for 10 mins then an error message every single time. This app is as useful as the damn website. None of the tabs work their either & God forbid you try to call during your lunch hour which is the only time you […]