Reviews for My SafeLink

I would give this app a ZERO minus if I could. After I put the member phone number in, app sends a verification code to phone. Second input screen asks for the code--there is a set of lines each with a zero that you are supposed to click on and type in the code. Unfortunately, phone's keyboard doesn't respond when I press the lines; it Won't or Can't pop up. App is useless if I can't get past the login screen. 😡 (After reading the reviews, I'm uninstalling. Such a waste; app looks promising.)

My problem with this app is that I absolutely can NOT get the keyboard to pop up at all so that I can enter my phone number to get logged into the app or do anything! I've tried everything I can think of. Uninstalling & reinstalling the app, downloading different kinds of keyboards thinking maybe it was just MY keyboard. I also tried to Copy & Paste, waste of time too. The app works fine on a friends phone & my ChromeBook tho just not my cell, GO FIGURE! So just don't waste ur time folks!💯🤯

Terrible experience with this app. I downloaded it and when I went to go open it I clicked on it and nothing would happen like it froze up. I uninstalled it, reinstalled it. I cleared my cash and cookies. When it would finally do something' it just took me to a web page and I wasn't even in the app anymore. So I think the app is junk and needs to be worked on or needs to be deleted and redone completely. Love Safelink, though.

Update: This app STILL doesn't work! I click on it to open the app and it wants your phone number to login in. Ok no problem, accept the keyboard refuses to pop up! I have checked and checked and there's nothing wrong with my keyboard! Why even have an app when it don't even work? I am so fed up with Safelink! I can't even send a picture thru text message! When I leave my house, I have NO internet access! Not dealing with this much longer! I'd rather pay than deal with this madness!

App won't let me enter my phone number and the cursor just blinks at the beginning of the line so the APP seems useless. So far the phone itself works fine. I received a Nokia C100 N152DL. The only thing that I don't care for is the "slide your finger navigation," as sometimes sliding your finger causes something to be removed from the screen, so I found the setting that placed three navigation "buttons" at the bottom of the screen.

First off the app does not work at all. Uninstalled and reinstalled three times and will not do it again. I'm better off just going on the internet to look at my account. As soon as you put in your first number of your phone number it freezes and stops. Therefore you cannot put in the rest of your phone number. So you can't get to your account which makes this app unusable. I'm running on Android and not an older model either. App has too many bugs that need to be fixed. Developers fix please.

The idea of having an app to instead of having to go online is great. However. I downloaded this app last night. This morning I open the app and try to put in my phone number. But it doesn't let me. The cursor is there blinking away. I click the box to enter the number and absolutely nothing happens. Once I'm able to access and use the app I will update

This app has been broken for years. You can't login because the keyboard won't pop-up when you go to enter your credentials. There is a work around, but you have to download some weird keyboard that you can force open while using the app. 0 stars if possible. How can this be broken for so many years and it's an easy fix! Hire a developer already and get your app fixed. It's pathetic.

Nowadays, A.I. or a 5th grader can make a better app than this, or at least fix the problems so we can sign in. The keyboard doesn't appear, so we can not put in the phone number. Modern technology is too advanced for this type of stupidity. I guess you have to buy something in order to make it work. 1 star was as low as it would go.

Update 2023: Doesn't work. Keyboard does not pop up. Unusable. The app doesn't work properly when entering the pin. It freezes when trying to convert the keyboard to numerical. This has been a known issue. Now, it just freezes and stays stuck. Before I just needed to wait a bit. Please fix so I can access my account information.