Reviews for MyAtriumHealth

I saw that the app was updated in Dec 2022 for a fix of a fingerprint login bug. We’ll, it didn’t work. Whenever I logout, the fingerprint screen appears, and I have to press my ‘back’ button. Then it doesn’t show the next time I go to login again. I have uninstalled the app and […]

This app at one time was wonderful. Lately within the last month it dose not allow me to log in. It keeps telling me “Login Unsuccessful please try again shortly “. I had the same problem last month contacted customer service, they helped me fix the problem. It worked one or two times and then […]

Familiarity has & integration of has improved my impression of the APP. Some records still in old system apparently based upon reference to blue. Huge amount of information still required to provide fill all of the data requested. I am 70+ and there is no way for me to remember what year I had every […]

To early to tell how the whole app performs but right of the bat there’s an issue with logging off the app. I use fingerprint to login to app. When I log out, it keeps taking you to the fingerprint login screen. You have to select Cancel, it then gives another prompt saying you didn’t […]

I barely use it. But when I do, there is problems. 1) you can’t access most of your personal info. Ex: medications. 2) you can’t look at your health messages from your providers twice, or at all. 3) you can’t schedule appointments through the app even though on telephone, they say other wise. There’s more […]

Completely confusing. Not all of my doctors are listed on the “send messages”. Go to blue. You’re on green. Have your portal people take a look at the UPMC (University of Pittsburgh Medical Center) portal for how easy it is to use. Keep it simple and easy. Have only one way to access messages, lab […]

Transition period or not, app interface is terrible. Listen to your reviews and speed up the process. If it weren’t for the fact people’s information is effectively split between two applications, one embedded in the other, it’d be okay. This transition period has been in place for awhile, it’s not a permanent excuse for shoddy […]

The old app worked way better than whatever the heck this is. If the content ever loads, it takes 3-4 times as long, and there isn’t a way to escape / back button out of many records so I have to force close the app. This is not an upgrade, y’all.

Android user. When I can get the app to open it move at a glacial speed, at best. Most of the functions are difficult to find and often are “unavailable at this time”. I can’t decide what is worse. Waiting g in hold of waiting for this app to finally log me in so I […]

Everytime I log in it makes me reset my password. it will not allow me to add my finger print or a pass code.

Clunky interface. Majority of the time, when you click on something, you get an hour glass and then a message saying an error occurred or their servers are busy. Not enjoyable to use. I’m a young person, I cannot imagine my mother or grandmother attempting to use this app. Log-in is always a hassle. Requests […]

This app surely keeps you informed of every single thing going on with your health report, status of any tests you may have done, and it’s super easy to navigate! I love it! Very thorough❤️

Can’t access my account, the automated system DOES NOT WORK, THE NORTH CAROLINA PHONE NUMBER IS NOT IN SERVICE. I’VE RESET MY PASSWORD TWICE. WHAT AN AGGRAVATING WASTE OF TIME. VERY STRESSFUL AND ABSOLUTELY NO HELP AT ALL. TOTALLY USELESS. IT’S MORE FOR PLAUSIBLE DENIABILITY FOR ATRIUM NAVICENT “health” INSTEAD OF FOR THE PATIENTS.

this is a waste of my time. I changed my password and received a phone call, tried to go back in with the new password and it wouldn’t let me back in. ill complete check-in when I get there.

Having to use the code to get my message is asking too much My phone will not receive the code without being turned off and then your page asking for the code will not take it because it had to be turned off to get the code Do you see the problem

There is no reason for the app if all the functions do not work. The app is good for information and linking to other health agencies, but if you cannot make a payment on the app, but you can online, I may as well delete the app and just use the website.

Annoying. Can’t paste verification code, which is ridiculous. Excessive notifications and way too many settings (40 for email, other methods in 30s) to sift through to turn off only the annoying ones, so I turned everything off. Online check-in procedure takes too long and includes irrelevant data-harvesting (e.g., re: income). I’d delete it entirely if […]

If only it would work reliably…great concept, but it won’t go to any selection I need. I select “medications’, it reverts back to main page. If I need to ask simple health question, it reverts back to the main page. To be fair, it could be connection issues when on data, but sometimes it works […]

What is the point in going paperless if I can’t see my bills on here. All I see are the two bills I paid LAST year. I have NEVER been able to see my bills on there, but yet they have no problem sending me to collections. Then when I ask about it through the […]

Overall, the app has gotten better over time. Things seem more cohesive and less buggy. However – the two-factor authorization for text is impossibly slow. I receive the texts -after- the code expires! For example, I received a code at 10:25am that expired at 10:18! This happened 3 times this morning. Don’t prompt me to […]