It is non functional for the following reasons: 1. It no longer syncs with my car. It errors and I have uninstalled, cleared cache/storage and nothing helps. 2. The Electrify America integration is broken. I have never been able to pull up the screen where you enter the charger ID. It just gives an error. I have raised a ticket with Audi, but nothing helps. I have to claim back each charging session.
A Google user
Great to know. i always get real time information when i left my car for a friend for over a month. At a minimum, I could tell if the car was being mishandled, left with doors open, etc. My ability to set speed limit remotely enabled me to control how fast i wanted the car to be driven. This app has a lot of cool features. I'm not giving 5 star, because the subscription is expensive. after trial period. Also, i wish i never have to go through just ATT, rather use any service provider.
Marc Johnson
The app only half works. Great for topping off at an Electrify America or monitoring your charge while at home. However, since the only way to access your subscriptions is via the app (website is no longer supported), you're probably screwed. I've been able to access the subscription store a total of 1 time...and that was weeks after owning the car. So far, I've only been able to activate the trial subscription for Audi Connect. Once it expires, I guess they don't want my money to renew.
A Google user
Update: Audi called me again and told me to get a new phone!!!! Update: Audi called me and told me it's a problem with my phone...even though the reviews clearly show it's a problem with the app. I still say; Absolutely sucks. MMI Connect worked great for me, Amazon music, web radio, the app itself. This app won't even stay on, constantly connects and disconnects. I can no longer listen to any music except whatever I have in the car. Even customer service couldn't help me. This sucks, will be dropping my Audi Connect subscription because of this!!!
Aaron E.
Full of errors. Wont let you login after registration. Audi support admits there are issues and that they don't know when it will be fixed. Come on corporate, these issues have to have to be visible to you guys. Why is it not addressed? This is a massive failure, and it's not just the app - its the entire myaudi ecosystem that is effected. EDIT: Seems that the web services are working again. Also registration issue was somehow resolved. Not sure what changed. Because I don't know what changed I'm giving the app 3 stars as it seems fine now for my day-to-day use but I surely wouldn't rely on it to stay that way...
Sithu Mathew
One of the worst app. This app never works properly. Even if the doors are closed and locked, it will give the warning "please lock the vehicle". Most of the time it won't retrieve the real time data from the car. I am wondering how a "reliable brand ?" like Audi is not able to develop a properly working app!!!. Horrible experience with this app.
Drew Christiano
Couldn't sign in at the dealership, couldn't sign in at home, and still can't hours later. I mean, look at the other reviews! That a high-end brand like Audi would put this sorry excuse for an app front and center of their new-car onboarding setup is bewildering. A brand-new $90k car and it falls down signing into its premier connectivity service? Yikes.
Michelle Weiler
The app started off working well when I got my car a month ago. The last several times I've tried to connect to a charger to charge my car, it gives me an error message and I can't connect. I'm supposed to get 2 years of free charging using the app. But, I've had to pay out of pocket for times now because the app won't connect. Sometimes, the car info in the app is more than an hour old or it tells me no Internet connection when my phone clearly shows full bars. Fix the app!
John Walker
Most cars have apps these days, so I've had the chance to experience a few myself. What I find most amazing, as the price of the car goes up, the app goes DOWN. This app is by far the most useless one I've used. I've been using this app since Dec '24 and there parts that have NEVER worked. Now, when I launch, it just sits that with the "updating" banner. One week and counting of "updating".
Wylona Tabb
Absolutely horrible! Similar to other customers, I've gone in circles with customer service using more than one communication channel (chat and via phone). I'm just trying to set up auto payments! It took me 20 minutes to talk to a representative on the phone to make a payment. I kept getting dropped or switched to another group. It really shouldn't be this hard to pay a company.
