No longer updates car info. app shows it hasn't worked in 2 months. On Star got it working, but within less than 24 hrs it doesn't work again. Noticed 12 days later and I contacted customer service. Again that got it working. 15 hrs later, not connecting to my vehicle. Total disappointment. I actually enjoyed the app while it was working
I was logged in to mychevy app and mistakenly hit the log out button. Now I'm trying to log back in and it won't logg me back in. I goes to the login page and once I enter my credentials, it brings up a blank page. I have restarted my device, deleted and downloaded the app several times still not working. It's about to start getting cold here in SC and need my app for remote start. GM need to fix these issues immediately!!
So logged out of the app and now I cannot log back in. When I attempt to login it will tell me if I have entered the wrong password, but when I enter the correct one the login system does not redirect back to the app. What's the point of the app if I cannot get back into it. When I login on the internet the system does not do what the app can. So disappointing!!! Please remind what I am paying for again???
**Update 8/28/25*** I can see that nothing much had changed in 4 years. App working ok until a few weeks ago. I had trouble locating it on the map, so I reinstalled it. Now I can't even login. Same goes for the MyGMC app. *** Like the previous comments, I too like the look of the app but I am no longer able to perform any functions like lock/unlock. I've uninstalled and installed still but nothing.
this app used to work then unnecessary changes to the UI were made. remote access price increases along with issues within the app. Now, while my vehicle is on week 3 at the dealer for a new transmission (which is irritating in its own right) I can't even log in to the app to see the location and mileage to get better insight into the delay. I just cancelled my subscription, what a disappointment.
one of the worst apps EVER. I only used it because it was free now, GM switched it, so if I want to do ANYTHING other than schedule service, I need to pay. Dumb. it would be one thing if the features were actually good, but nope, it barely works, so there is exactly zero chance I pay for it to only work half the time
It has been having a lot of problems lately. Most of the time it will not update car's location. Now I tried logging out of the app to see if that would fix it and now it won't let me log back in. I keep putting in my username and password and then it takes me to a blank white screen and never takes me back to the app. Please fix the recent issues.
this is the worst app i've ever used in my life. every time i need to log in it's always a half hour waiting for emails and entering codes and then when i go to schedule service, which is the only thing i use the app for, the schedule service menu does not load. about 5 years ive had this truck and been using this app (or trying to, at least) the same amount of time and it has been consistently terrible. great job GM. at least you make good cars.
I can no longer log into the MyChevrolet app even after uninstalling and reinstalling the app and doing a force stop and clearing the cache. I enter my email, my password, and then I just get a blank white screen that hangs. Can't the coders just get this thing right once and for all and test any updates fully?? The app used to work for me. This app has been so buggy it's terrible! But, alas, I'm stuck with the frustrations of having to use it.
has to be in my notification tray at all times or it won't ever work again without restarting my phone. slow, overall not very good. I can't nickname my saved trip directions, I have to memorize address. it's obvious the people who made the app don't use it. reinstalling fixed the app bugging out. it's still extremely slow. sometimes it takes 5 min to start my car even when I have 5g and my car is home with 5g and connected to my WiFi.
