Absolutely the worst experience, been next in line over an hour wait and then got canceled and have been next in line for over an hour again. I'd recommend going elsewhere.
The app is very convenient and easy to navigate. Every one is very kind and pleasant at the office. if you need a Dr. this is the place to go.
It only connects to the site. Might as well use the web. Things that are new or pending aren't always easy to find. Uninstalled.
Ever since updating app I am not able to log in. The app opens, but whenever I try to open the login info it crashes. I've tried reinstalling and no success.
Extremely helpful and useful app, all in one allows message, appointment schedule, and history in one location without having to call the Doc!
I cannot enable location based check-in because it says I must select "all the time" app access to location but I do not have that option. Please fix.
The app works great, but I guess I'm just upset that this "nonprofit" hospital system finds so many new ways to charge me for something. Can't even message a Doctor without possibly being charged. If my son's doctor wasn't the best I'd abandon the CC ship. I have a UH Doctor now (personally) and I can reach him without fear of paying unless I need to be seen.
I was told I need to create an Express Care visit using this app. So I run it... and it just sits there on the blue logo screen. Uninstall, reinstall, clear storage, reboot phone, none of it helps. Thanks a lot. Pixel 6a
I find the app difficult to use. If you get notifications you have msgs, you should see a link to msgs right on your home screen. Today I couldn't find a link to messages. I finally found a link under info?
Since one of the latest updates, the app will pop up randomly asking me to log back in (occurs when open in background). It is maddening. I will be typing a message and suddenly I'm pressing MyChart buttons. PKEASE fix this.
