Reviews for MyGenMobile App

so far so good I Love that I can play my free games & to have this phone as a backup to find my other phone because I’m always miss placing it 😊 now I can call on this phone to find it thanks for your generosity in helping me as I’m a disabled person […]

This is the best experience I have had with a mobile phone service . The agent Gerson was very professional and kind. I am looking forward to be with GenMobile for many years to come and the App is simple to use .

l am a customer, and can’t use myaccount because of security reasons. Can someone please help with trying to reach customer service to fix many security issues on my device.

So far, I haven’t had any issues with the service. My phone can be pretty slow at times – but I assume that’s mainly because it only has 32G of storage to begin with. Lol.

my only issue is I never know nothing about my data usage I get no assistance it is a very big discomfort is there something that you guys can do to improve that issue because I have noticed that there is a lot of a lot of replies and that they’re having the same issue

Do anyone have this service?It is soooo messed up for me??????……Nothing has been right .Or does that mean something else on a WHOLE nother level,,,,,l🤔🤔🤔🤔A lot of settings r not there,or either l cant acess them if they’re greyed out and l cant change the settings… Can someone change your settings and apps?? Something ist […]

very good app. the only thing that’s annoying is I can’t read how the data is used on the app itself. the usage needs to be more simplified more than it is. but besides that ok. gen Mobile is one of the best LL plans I’ve had since the government phone program was stopped.

i have ran out of data and phone calls are not permitted even though I have the Lifeline program. I paid 10.00 to add calls to my phone and I still can’t use it. I missed calls from my employer. Very unacceptable for my service to be interrupted after I paid to have service.

I been getting 611 for service AT&T I noticed that a lot of these phones are easy to break into and hackers be stealing my personal information criminals are all about stealing cellphones and SIM cards. You should have authority look into your service.

my experience so far is pretty great except the fact that they don’t offer unlimited data other then that its great service

New to GenMoble, download app , it doesn’t give a place to register for a new account. Need customer service, my sim stopped working, please help.

I have had a horrible experience with them. I have paid with my debit card. I have tex I have waited on line for 6 hours over the course of 3 days and still no one has gotten back to me. They keep asking for my telephone number associated with Them as a provider and […]

Spent over three plus hours dealing with this company. Trying to get my number ported over. Frustrating and not worth the time. After dealing with issues for almost a month. I asked for a refund and got it. The only good thing they did. Tried Tello and my phone was activated and my number ported […]

best government phone service I have had and I have used 3 other ones and they are not like this one. this one is the go to for sure. please if you are wanting to go with a government phone service this is the go to.

after the update on a lot easier to see how much data you have left I love it it’s about time that they made it easier

This app does nothing!!! It doesn’t keep track of your data or your past usage or anything!!! Then you can repeatedly message them about it and you’ll never get a response. What’s the point of the app??????? I’ve contacted them over and over and no one ever has a solution and nó one EVER emails […]

overall the application is ok for managing information regarding my plan HOWEVER I intend to uninstall it due to the fact I kept receiving random ads and despite turning off all notifications I received a message saying it can’t be changed. say no the next time you want to make a quick buck ny selling […]

no data connection, it was there for about a week or so and just cut out, i thought maybe if I moved the SIM card over to another working phone that it would have worked, but no 😕.

I applied for the Free government plan and bought a phone that was bigger because I have trouble seeing. but My phone will not make a call and will not pick up any service where I live. I need to speak with an agent if all possible

I absolutely love Gen Mobile!! I’m so glad I switched to them I wish I would have not waited so long. Their service is reliable I get it anywhere I go my, daughter lives way in the country I have no problem with any of my service out there. I’ve never had a problem with […]