Terminal mother has been in hospital for 13 days. I've had to reach out twice to support and have them sync the records. When asking if I need to message them every time for an update (lab reports, imaging) I was told they are experiencing issues and to reach out to medical records at the hospital for updates. Absolutely wild seeing this is mostly the purpose of having the app. No updates in 6 days. Clearing cache and using different browser does nothing.
CC
I was using this but I don't know what health insurance is with like the main company and I know it works with Medicare but that doesn't help. what is it does it work with or is it part of Anthem Blue Cross Blue Shield because I'm getting ready to uninstall it but I just want to make sure so I hope somebody makes a response real quick
Nichola Stanton
ive been using a different health record app associated with another hosp. had to get this one because of a surgery at a another hosp and so far I'm disappointed. this morning all the reports were there when I opened the app it now, and for days before, it said records needed to load and could take several minutes and that I'd be alerted when finished. I have yet to see them load after that message or be alerted that it was done. also I see no place to view x-rays which my other app has.
Janell Roberts
I have loved this app up until about a week or so ago. I had logged in to check on my last blood draw levels and I got all the way to the part where you can click on that days blood draw and it kicks me all the way out. I have uninstalled and reinstalled twice and still can't look at any records or results. Once this issue is fixed I would most definitely give it at least 4 stars. The reason for that is that the app is slow to load records once you click on what you want.
Angela Winter
it is too difficult to work because it doesn't tell you which facility or which doctors you see and I see three main specialists and I am just trying to fill out for my doctors for this morning and I can't get it done because this programming is too difficult
Roxanne Trevino
it's not working since there was an update can't log in any more
gcampolito
So much easier than filling a form with a bunch of papers
Myra Tadifa
The only record in here was the ER diagnostic results, nothing else..nothing on hospital stay.
Angelina Valdivia
the app hasn't been working for two days now. They should state when they're having issues.
Tyann Williams
easy-to-use, but I don't like it when it goes to the internet. its an app it shouldn't do that. keep info in the app.
