Reviews for MyNISSAN®

← Back to MyNISSAN®

20 reviews

Review by Holly House
(1/5) December 4, 2024

Annoying Nightmare ! I regret paying for this outright for a year. 1 out of 10 times will work to start the car. On the 1 time it does it takes 3 fails of the engine to start before it works. Car is locked and it says it’s not. Being connected to wi fi or […]

Review by Khannah Yisrael
(3/5) April 27, 2024

This app has a lot of issues it needs to work out first for it to be a great app. 1. You are supposed to be able to start your car from the app.. 3/10 times have I really been able to do it, get a reading of can’t connect.leaving me to go out into […]

Review by Lauren Jones
(1/5) November 29, 2023

Don’t waste your money! After my trial period, I started paying the ridiculously high fee for the service (sorry, but after spending 58k on a car, this service should be included), the app rarely worked. It fails to start my car about 80% of the time. I received a promotional email for a discounted annual […]

Review by Bonnie Laubach
(1/5) November 29, 2023

This app works beautifully when you are standing within 10 feet of a wireless modem on a Clear, Sunny 70 degree day with no humidity. On a 99 degree day with 99% humidity, cannot get it to work to start the car to cool it off. On a 20 degree morning, with frost, doesn’t work […]

Review by Anna Gloeckner
(1/5) January 18, 2024

I’m seriously upset with the app. It worked the first 4 weeks if at all. I have the car now for almost two years and even that I tried multiple times to get it fixed, nobody seems to be interested to really help. The app still shows about 1000 miles, never worked with remote start […]

Review by Brendon Whateley
(1/5) January 14, 2024

The best I can say is that the app would be really useful if it worked. It hasn’t connected to the car in 3 days. When it does connect, everything takes 15 to 30 seconds. It doesn’t fetch all the data when it connects to the car, it shows the wrong charging state unless you […]

Review by Daniel LaBuda
(2/5) March 2, 2024

My Nissan came with a free trial. When the app was working, the features were nice. I did get a random tow alarm when my car was sitting undisturbed. The biggest issue I had was the app would refuse to work for a couple days at a time. Mostly due to logging me out and […]

Review by Alejandra Ramirez
(1/5) July 9, 2023

App never worked for me. It always gives me an error message saying that the connection expired, I got this car less than a month ago, called customer service, the only thing they said is I’m sorry but we have to escalate this is been 3 weeks and nothing, how hard is to fix an […]

Review by Destinie Jackson
(1/5) January 9, 2025

The app worked when I first bought the car (2022) but hasn’t worked for months now. It’s absurd to be charged for this service when it never even works. It’s incredibly slow and when it does load almost always fails to do anything beyond lock my car doors. So frustrating to have a vehicle with […]

Review by Christopher Bennett (3Two)
(1/5) January 4, 2025

This app has been buggy with me from day 1. I set the climate settings and schedule once, and since then, it won’t ever accept any changes. I had the car turning on the heat for me at 6am in the middle of summer because of how it was set in the winter. Everytime is […]

Review by Kevin G
(1/5) November 8, 2023

Useless. App hasn’t updated my mileage in two weeks, so I tried logging out, and now it won’t let me log back in. Keep getting a “something went wrong, try again later” error. And yes, I’ve tried uninstalling and reinstalling, clear cache. etc. etc. etc. Hot garbage. And to think I was going to sign […]

Review by Mitch Eller
(2/5) December 28, 2023

There’s no way I’m paying for this app when my trial is up. If it would load more than 50% of the time, it would be nice! The concept is great, but execution is terrible. It’s very frustrating when you’d like to warm up or unlock your vehicle, but all you get is a spinning […]

Review by Barry Segal
(1/5) September 21, 2024

It’s possibly the saddest automobile app around. Other than lock/unlock, nothing communicates with the vehicle. Odometer is 5000 miles behind actual. You can’t tell if status if car is locked or unlocked. Most basic features are extra, and didn’t even work reliably during the trial period (auto start, odometer, tire pressure, etc). Why should one […]

Review by Andrew Monteleone
(3/5) December 15, 2024

App is convenient, but malfunctions occasionally. Slow and doesn’t connect sometimes. I have solid Internet at home and my mobile network is up to par as well. Had to uninstall and reinstall the other day to get the app to work properly. Also when I switched from A Samsung to a Pixel I can’t use […]

Review by Dana Canfield
(1/5) November 26, 2024

Absolute garbage. App takes up to 30 seconds to load, then any vehicle commands have about a 50/50 change of actually running. Even better is when the app says the operation failed and yet you get a popup saying the operation succeeded. I waste more time trying to use the phone app than if I’d […]

Review by Kiri Burlingame
(4/5) May 3, 2024

It works amazingly for someone who often can’t remember if they’ve locked the car! It’s nice to start the vehicle from a distance, except it only lasts 10 minutes. If my car is frozen over, 10 minutes doesn’t do much, especially when my car only turns on the blower without the actual key starting it. […]

Review by Catrina Minus
(3/5) August 20, 2024

Update: The app malfunctions. At times, it shows that a door is open. I’ve gone outside in pouring rain only to find the door wasn’t open more than once. I’ve tried turning the car on remotely only for it to tell me that I couldn’t because the car door was unlocked. I still like the […]

Review by Stephanie Raye
(1/5) September 25, 2025

I cannot get the app to work. It won’t start my car, update my car info, lock or unlock. Everytime I try to use the controls it says failed. I have uninstalled and re-installed the app twice. I have reset Nissan Connect in my car. Im so frustrated. Ive looked online for trouble shooting and […]

Review by Bean Sprout
(1/5) September 7, 2025

the app is useless. Cannot lock or unlock my vehicle, it always fails. Remote start has been disabled for like a year because it drains the battery. Sometimes it takes forever to update my car location. and it also sometimes gives a false status, like it alerts that the doors are unlocked a few minutes […]

Review by K. H.
(1/5) April 20, 2025

I used this app periodically but with the latest update the available controls were reduced. I used to be able to remotely lock and unlock my vehicle as well as remote start. I still see the start, but the remote lock/unlock option is no longer available. I tried accessing chat but no agents were available. […]