app is very limited. I have an old garage door, so I bought the myQ garage door opener to connect it to wifi for my tesla. the app is very basic. I paid for the subscription, but you can’t see your account. you can’t even find out when it expires. this app is mostly just […]
Reviews for myQ Garage & Access Control
β Back to myQ Garage & Access Control20 reviews
App is very slow, and video events in the history tab never load. Impossible to watch without downloading and finding them in a separate Gallery app. It controls the garage fine, again after a very slow load time. Notifications work well, albeit far, far, too often, with only the clumsiest option to snooze for factory […]
This app uses way too much data and the only thing that could possibly be using that much are the metric ton of Ads that are shoved in your face any time you need to do something. normally I don’t mind ads but these are so over the top and apparently uncompressed to use well […]
I paid for the year subscription. I can’t get majority of my videos to pop up. it has way too many things the user needs to do to watch the recorded videos. thats if you can even get them to pop up. when you open the app it takes forever to get live video then […]
Update breaks older devices. My twelve year old garage door opener was working fine before the update. After the update, the app doesn’t see the opener. I deleted the app and deleted my account to start over. The instructions for connecting in the app do not match the menu on the wall mounted controls. My […]
4th update with NO fix. Same issue, doesn’t work. way to fail. The 2nd and 3rd Update didn’t fix it. The app no longer connects. “There was an error connecting to the server. Please check your connection and try again. ” Do you even check these updates to see if they work? Not my connection, […]
Don’t know why but I constantly have to log back in, and five times now it’s forgotten my device existed. Then there’s the times when it just can’t open the garage door even though it can close it. Now it takes forever to open. every other smart device including the cheap off brand ones work […]
This app would be great without all the ads. I just want to be able to use it without ads that are trying to sell me things I will never buy. Inundating an otherwise good app with ads to try and sell more stuff to the people that have your products is distasteful. The functions, […]
Recently the app has become crowded with ads. I already bought the garage door openers. The advertising simply screams “never buy this brand again.” Secondly, the app is often very slow to load. If I open it as I leave and my phone is switching from wifi to mobile data, the app will fail to […]
If I could give it zero stars, I probably would. It’s always searching for some internet, and takes forever to open. my wifi is super fast, and I get good 5g service in my driveway when not on my wifi. We went with MyQ to not have garage door openers in our vehicles (my truck […]
I purchased 2 garage door openers specifically with the myQ system because my vehicles are outside, I’m disabled and can’t hop quickly between a ladder and the “learn” button of an opener, and forbthr Amazon feature. it’s cool. WHAT IS NOT COOL are the ads the app has. Okay, maybe the banner ad I can […]
worked great on the free trial. now that I’ve paid for a 1 year subscription, the cameras are missing events that happen all the time. someone rode past my polebarn on a 4wheeler slowly, and there’s no video of it. I try and click events in the history section of the app, and they never […]
I’ve been a user of the MyQ system for a very long time. I guess you could say I’m an early adopter. Years and years ago it worked fantastically. In recent times it has gone downhill significantly. The app has gotten increasingly complicated and the most recent issue I’ve experienced is the app sometimes takes […]
I regret my purchase solely because of this awful app and service. They have made the loading screen longer. The ads for more MyQ stuff loads faster than the button to open my garage does. I still can’t use it via Google Home, probably so they can continue to show me ads. And to top […]
I’d avoid MyQ and their products for the time being, although they seem to be in a marketing push it’s clear their apps and infrastructure is not up to par. I haven’t been able to login to the app on A15. They don’t have any info on the error code and their support staff doesn’t […]
Timestamps are 2 hours off and do not see a way to change it in the app. Everything else I have seems to change to the correct time. I wish there was a way to shut off the camera on the keypad for times when you don’t want to record such as when you are […]
The MyQ Panel and app are more of an enhanced remote than a reliable security tool. Notifications occur 3-7 minutes after the event (or later), which is not very helpful in responding to the event. Often, when I get a notification, I have to go back and look; was that me from 15 minutes ago […]
I think the most recent update is causing issues. I have two myQ remote LED lights connected, and they have worked flawlessly for over a year. They turned on when my door is opened, or when the panel detects motion, or when i manually turn them on. They turned off automatically after around 5 minutes. […]
Well, it does work OK, but it’s way too slow to start. Takes almost 10 seconds on my Pixel 8 Pro with a good internet connection, probably due to the GD ads (which sometimes hide to actual controls). Because of all the ads, I’ll never buy one of the products, but I guess that doesn’t […]
5/17/25 update. The app won’t open. It just stays on the blue screen with the spinning circle like it’s loading, but never goes beyond that. I have not received notifications for the past few weeks. The app is up to date, my internet has not changed, and as far as I can tell it is […]