app is very limited. I have an old garage door, so I bought the myQ garage door opener to connect it to wifi for my tesla. the app is very basic. I paid for the subscription, but you can't see your account. you can't even find out when it expires. this app is mostly just for opening and closing your garage and advertisement to buy other products. why would I want to buy more products if the app is so limited.
S L
App is very slow, and video events in the history tab never load. Impossible to watch without downloading and finding them in a separate Gallery app. It controls the garage fine, again after a very slow load time. Notifications work well, albeit far, far, too often, with only the clumsiest option to snooze for factory preset hours and no option to reduce notification frequency. Many ads to buy more MyQ products.
Daniel Langworthy
This app uses way too much data and the only thing that could possibly be using that much are the metric ton of Ads that are shoved in your face any time you need to do something. normally I don't mind ads but these are so over the top and apparently uncompressed to use well over 1GB of data a month alone. Beyond that this app does not work with car play or Android Auto. They want you to pay an additional subscription fee to be able to do that. I'm going back to the remotes.
Brittaney Hatfield
I paid for the year subscription. I can't get majority of my videos to pop up. it has way too many things the user needs to do to watch the recorded videos. thats if you can even get them to pop up. when you open the app it takes forever to get live video then an even longer wait to get to full screen. the app has random cameras on my filters I just have to tap them to figure out which ones they are. call for help no chat. I do like the clarity on the cameras but that's about the only thing
Brian Holdridge
Update breaks older devices. My twelve year old garage door opener was working fine before the update. After the update, the app doesn't see the opener. I deleted the app and deleted my account to start over. The instructions for connecting in the app do not match the menu on the wall mounted controls. My opener is branded as MyQ but the app seems to ignore it. By the way, the garage door is on the wifi network list on the router.
D W
4th update with NO fix. Same issue, doesn't work. way to fail. The 2nd and 3rd Update didn't fix it. The app no longer connects. "There was an error connecting to the server. Please check your connection and try again. " Do you even check these updates to see if they work? Not my connection, tower and wifi is great. Wrote this review on it!! App now worthless as it does nothing now.
Casey Gregoire
Don't know why but I constantly have to log back in, and five times now it's forgotten my device existed. Then there's the times when it just can't open the garage door even though it can close it. Now it takes forever to open. every other smart device including the cheap off brand ones work better than this. it should not take over a minute to load and open your garage door. this happens regardless if I am in the house and on a good WiFi signal or outside in the car using LTE. terrible.
Josh Wayland
This app would be great without all the ads. I just want to be able to use it without ads that are trying to sell me things I will never buy. Inundating an otherwise good app with ads to try and sell more stuff to the people that have your products is distasteful. The functions, scheduling, access sharing of the app are great, just wish the app was simple and streamlined for just that.
Ben Wilson
Recently the app has become crowded with ads. I already bought the garage door openers. The advertising simply screams "never buy this brand again." Secondly, the app is often very slow to load. If I open it as I leave and my phone is switching from wifi to mobile data, the app will fail to connect to the garage doors, and the only way to proceed is to force the app to close and try again. What I want is for the app to display my garage doors immediately so I can close them without waiting.
Robert Gilman
If I could give it zero stars, I probably would. It's always searching for some internet, and takes forever to open. my wifi is super fast, and I get good 5g service in my driveway when not on my wifi. We went with MyQ to not have garage door openers in our vehicles (my truck won't fit in the garage). But the time wasted waiting for the app to open or fail find our linked devices is ridiculous.
