App never let me past the main menu. Kinda hard to update load status if the driver can't get into the menu. Tried calling spot twice, and sat on hold with a very shrill advertisement patting themselves on the back for 10 minutes to get transferred to a full voicemail box and hung up on.
This app is extremely distracting and unsafe! Its push notifications pop up every 4 minutes, even when I’m driving. I almost got into an accident because of them. Developers need to fix this issue immediately or provide an option to completely disable notifications. Highly disappointed and won’t recommend using this app until this is resolved.
You don't need my location unless I have an active load. Shouldn't be forced to share location just to open the app. No doubt data mining and sharing info to use against the carrier. Why else force location sharing when not necessary? Also, when I have settings set to not send me unnecessary notifications, I mean it. I don't need 15 useless load suggestion emails a day.
very intrusive app keeps notifying after delivery. I uninstall everything I'm done with delivery.
App showed me arriving 12 minutes after my actual arrival time, there is no way I the app, to contact someone to correct the mistake.
Not really user friendly! Confusing on how to navigate and update status.
it always runs in the background and doesn't shut off when you exit the app but other than that it works much better now
I installed this on my Galaxy S22 Ultra on T-Mobile because one broker requires it for load tracking or they deduct $250.00 from the rate for not having load tracking on the load. This app caused my phone to heat up, drained the battery in 30 minutes & filled all 12 gigs of RAM memory on my phone until I uninstalled it from my phone. As a side note, it never accurately showed where my phone was when it was installed & tracking. I tried this app twice and both times it failed & cost me $250.00.
I would like to organize a class action lawsuit against this company. Artificial intelligence program Calling drivers at 2am to see if they are on time for delivery AND the AI doesn't recognize what the driver answers.
Their app for tracking is junk it keeps stopping.
