Reviews for myStop® Mobile

The app works for the most part, sometimes the buses do not show up, but I usually go by the actual schedule when that happens. But usually it works and is pretty accurate, I always knew if I could still catch the bus when I was running late or even when the bus was running late. But will the NEW updated route schedules be added soon, that start Oct. 1st??

This app needs some serious work. If you try to track more than one route at a time, it just won't bring up any of them. If you click on too many bus stops to check on the times, it'll just stop showing their times and nothing will happen when you click them. You have to select only one route at a time, and if it stops working, you have to unselect the route and then reselect it. It's such a pain!

The app is extremely laggy and doesn't always show the amount of buses on a given route. Transportation is the most important thing to public riders. Fix your app to always show how many buses are on a given route AT ALL TIMES. Or, lower your ride fees because your app is subpar. Update your app to get rid of the glitchy bugginess of your app. When it is fixed, I will re-evaluate your deserved 1 star rating from me. Trash app. Also, sometimes the buses don't even show up on the routes

if you are in Lexington and you need or have to ride the bus then you should definitely download this app if you want to know we're the bus is when it will be at the stop if you have to transfer to another bus this app is very detailed

Besides the fact that it hasn't been updated in quite some time with the occasional bugs, the app still comes in handy for when I need to catch a familiar bus on its route, like Fifth Ave or South Ave. especially during times like school.

back 4 years ago, it was at least functional, but has gone to complete junk since then. it used to actually show colored line for each route, but now it only shows just the stops. it used to have relatively real-time tracking, with it showing the buses as they move and update arrival/departure time relatively accurately. But now it only updates in spurts of like every 2-7 minutes, often with arrival/departure times being completely wrong, resulting in me missing the bus countless times. Useless

Usually works, but this app is very annoying when it is off 2-7 minutes and I miss the bus because the app told me I had way more time than I actually did. Edit: I don't what they did but now for some reason the app does not store the routes that you had saved anymore and it takes 20 extra seconds to load up every time you going to the app which is very annoying

You'd be better off using the stars to find out where your bus is. I've been using this app for more then 2 years and when it works it's nice but that doesn't matter because the drivers don't turn on their tracker! Those important warnings about rerouted buses show up but are BLANK and doesn't tell you anything.

I rely on this app daily to get to where I need to go every morning, and it used to be accurate, however now it's hardly real time and the buses always arrive either 10 minutes early or 10 minutes late despite the app and bus icon showing/saying a time and so I end up being late from it. It's really frustrating to have to have to play guessing games on when the buses will actually arrive.

[2023-05 - Using for Birmingham/Jefferson Cnty AL Max Transit] It was freezing & not even presenting a map... apparently cuz I selected too many bus routes simultaneously. When only displaying 2 or 3 routes, it worked better. When selecting a bus stop to see upcoming arrivals, the scrollable list in the pop-up is too small to see a full line of the result set. Sometimes late in day it shows no upcoming arrivals, leaving me walking only to see a bus later pass me by (bad data/not app fault).

I can't figure out a way to show transfers, or where the Trip Planner is. It works best if you already know the route your bus travels because you can't search by address - you have to use this app in conjunction with Google Maps. There's a definite learning curve to this app, but it's useful for seeing where your bus is while you wait for it.

Just doesn't work. Ever since the most recent update, no busses show up at any stops despite them being visible moving on the map. Even before the update, you'd be better off only using Google maps-you need to know your route before getting on myStop since you're only able to navigate via the stops along the routes you have selected. Time estimates on this app are only slightly more accurate than Google. There's new quirks and bugs that pop up every update. Just not worth the headache.

With the new update, this went from an app I used several times per day to one I'll never use again. The nag screen for turning on location is the naggingest I've ever seen anywhere, can't be shut off, and is reason enough on its own to abandon it for basically any other app of its kind. And no more route shortcuts???

It functions, but it could use some work. Some things I think could be improved: App will sometimes freeze, but not so much that it's unuseable; map lags if a lot of routes are highlighted; misspellings are in menus. Some things that I think are good as they are: Color coding routes; Marking favorite routes; accurate schedule; easy to use the UI, eg. selecting a bus stop, zooming, navigation, menu context, etc.

Unreliable. Have to stop and restart often. Data is often wrong. Don't know how many times I've missed a bus or how many times the bus never showed (the app's data was wrong). Very frustrating. Update: there are always issues with this app. Each time they fix something they break something else. Now, I have to deselect a route and then reselect it for it to update the bus icons. If this ever gets fixed, I wonder what they will break in the process.

I use this app daily... or I used to to get to work. It used to work well, but now no busses are showing up on my routes real-time. Some drivers get to my stop 10 minutes early or late and it is very frustrating if a driver is super early and I don't know about it, making me late to work. I uninstalled and reinstalled and even switched phones since this issue started and it still doesnt work. Very frustrating.

I don't know what happened with recent updates, but the app is near unusable now. Sometimes, some screens/tabs can't scroll up, if you had pressed on a stop, then you can't press on other stops or check on busses unless you realize that there's a close button because it still assumes you are on the previous screen, running extremely slow when loading more than one bus, etc. It's just poorly maintained and becoming less optimized as time goes on for no reason.

It's good when this app works. However, they've been having technical difficulties for the past three days. I tried clearing cache, clearing data, but the problem must be on their end. The fact that I can't see the map or routes at all makes it super hard to know whether I'll get to class on time or not, especially since I'm currently injured. I gave up hope that this app will work. I just use the CATAbus website instead. Works better than the app and doesn't take up any space on my phone.

The app used to work well, but it started to close out unexpectedly and now the icons for the buses don't even show up, or disappear randomly. It's extremely ridiculous when you have to rely on this service but don't even know where the bus is at so you can get to your stop on time. You run the risk of constantly being late for work this way. Please fix this damn app!

Frustrating to use.. when it works without fuss, it does juuust what you need it to do before it gets laggy and just doesn't function as much as you'd expect it to. Random zooms, in and out.. but tapping on an actual bus route icon is the worst. You tap the icon to see if it's on time or not, and 99.9% of the time, it'll act like you tapped a random stop! Over and over. Needs an overhaul.. as it is now, its functionality is subpar.