Reviews for MySubaru

This app is incredibly buggy. It repeatedly hangs or gets stuck loading items. Getting logged in is a gamble; so far, it’s able to successfully log me in about 10% of the time. Most of the time it just gets stuck loading for several minutes before I give up on trying to log in. On […]

great app. fairly comprehensive. presets, remote start, etc. absolutely should not be a subscription service under any circumstance. the fact that these vehicles all have the capability to have remote start (as well as a physical remote that you can buy for $500) and they decide to make it an app and charge $100 for […]

It works. It works poorly, but it works. It is easily the slowest application startup on my phone…. And unlike most apps on my phone, I actually NEED this one when I try to open in. It may take 60 to 90 seconds, and then I still have to log in (with fingerprint, but still). […]

came free with the car, I absolutely will not continue to subscribe after the free trial is up. app crashes 10-20% of the time, gets communication errors, and fails to execute app commands. I’ve got a 6 minute walk to my car after work, and it’s not uncommon for me to arrive to a non-running […]

works well enough, but for a paid subscription it would be more satisfying if it allowed integration with Google Assistant, and/or if you could use this in place of your physical keys… at least in an emergency or to start the car for someone else to drive it if you need it moved and don’t […]

while the functionality of this app is pretty good. it takes several seconds to open the app and then even more to actually remotely start my vehicle. If they would do 2 things I would renew my subscription. 1. make it faster. 2. allow customizable widgets so I could start my car with different presets. […]

Subscriber beware. Monthly subscription is non-refundable even if it doesnt function properly for you. I have had quite a negative experience. No widget available, you have to log in everytime. It won’t start our vehicle. The app wont let me use face recognition roe log in and I do not want to log in everytime […]

as far as apps go, has potential but not worth the price. I just bought a brand new car and the app doesn’t even do all the things it advertises. It only updates the data when the car is running, and not even all of it. It’s only been useful for the remote start so […]

for the first 3 years i owned my subaru, I loved this app. after the update a few weeks ago, it rarely opens for me. that kind of defeats the purpose of having remote start if the app doesn’t work. if I completely shut down my phone and restart, it usually will work. I also […]

Not the worst app in the world, but not exactly impressive. I would say the interface is not intuitive as far as how to find things that you need. But I could overlook all of that were it not for the fact that I absolutely get frustrated? waiting for this app to start. It does […]

App is buggy and sluggish. I just want to cool my car before I get in it by remote start. Most car manufacturers use a key fob remote that works instantly, and it’s included with the car. I have to wait for an app to load up, and God forbid there is any issue with […]

The app was better before the last upgrade. I’d give more stars if I could have the PIN function back. I don’t want to use my fingerprint. I have never given any device my biometrics. The app used to stay logged in and require my PIN each time I used the app to perform a […]

I have not been able to use MySubaru in months. every time I try to log in on my phone I get an internal error pop-up, with no explanation, and no idea of root cause. I attempted calling the number associated with the app here in the play store, and got an automated mailbox that […]

app used to be great; after an update they did this past winter, it no saved my password and had to manually enter it; now, they must have had another update to no longer store username or password. I’m not sure why the need for a digit code on top of a password is required […]

I really wish the app allowed you to add services that AREN’T on their intervals. We changed the oil at ~500 miles and it is as if the app doesn’t want us to track it. I can only put it as the 6000 mile service, and then only have options to add the next oil […]

It seems like after every update my app won’t work. When I ipen the app, there is only a white screen with nothing else. When it does have the normal screen where I can press on the temperature or start my car, it doesn’t turn the air on to what I asked it to do. […]

will not load. open app and it stays on a white screen. nothing else. time to cancel my subscription. update- it finally worked for about a week. zero changes to anything on my phone and had not updated the app. just happened to try it and it worked. continued to work for about a week […]

As with the rest of Subrau’s technology packages they put in their cars, its slow, buggy, and always fails me when i really need it. i mean it works so it gets 2 stars (starts the car, lets me control the temp, and lets me find the car) but i feel like i cant rely […]

I’ve waited almost a year to rate this app. It’s not good. I was hoping it would improve but it didn’t. It barely functions on a cellular network. I’d bank that about 25% of my request dont go thru on cellular and another 25% take multiple attempts. Nothing like walking from in the store in […]

every update this app gets worse and worse. now I have to type my email in every when attempting to log in. can’t choose remember my login anymore without setting a pass code on my phone, I do not want to set that up. it’s my phone and a service I pay for, I should […]