The staff are amazing and the care club program they offer is great. My dog Frankie loves going there. I highly recommend if you are shopping for a vet for your pet.
it was very easy to sign up with VCA, right , away, started reading info that can help me train and connect better with my 8 month old puppy.
Just a fantastic staff. Everyone is so sweet and nice. They are very professional but w personality. They listen.
We had our first visit as new kitten owners. The staff were so professional and answered any questions we had (and we had a lot) From the front desk... to the techs... to the Vet.... A+ highly recommend!
This app makes tracking my dogs health much easier with fast scheduling, 24/7 medical chat, reminders and educational stuff. It never feels like im alone in it or that I can't find the answers to things that pop up with my doggo. Definitely recommend!
This app makes it super easy to handle your pet's needs. Making an appointment has never been easier. You can also set reminders for medications and follow-ups. Chatting with a vet 24/7 is an incredible feature as well.
Overall a good app. I like that the messaging and text messages are synced. It needs to fix some quirks such as adding the location to the Google calendar reminder. Not a big deal.
I can't sign in to the app. I click on the box to type my email and it bumps me out of the box before I can type anything. Another annoying thing: Somehow I have two different accounts under the same email address. I would think app developers would make it so this can't happen and thus create problems. I guess they didn't think that far ahead. Most annoying problem: App developers don't help fix this. They say to call the hospital and have them fix it. *update* they fixed it. 👍
***UPDATE*** 10/29/2023 After deleting the data from the app I uninstalled and reinstalled again. Seems to be working for now.🤞 App is giving error when I try to open it. It worked when I first installed it about a week ago. I uninstalled and reinstalled but still getting an error. Disappointing because I just took my dog to an appointment today at one of the VCA clinics and I wanted to take a look at something in his record but I can't get in. I hope this gets fixed soon.
It's nice to have an app that shows upcoming appointments, reminders, and what medication refills are needed. You can update your contact info for the hospital in here as well. For cons - I found it a bit odd it did not link to my CareClub account, or provide an option to link to it so I can see what I have left on my plan. They are 2 separate accounts for VCA. The load times on the app are a bit slow as well and the search function to find my hospital didn't work - I plugged in my zip and it gave me options for all over the country, even Alabama. I had to find it by name only. Still a nice app to have to manage appts.
