Reviews for myWisely: Mobile Banking

I can’t even login despite having entered and reentered all my info – correctly – several times it claims my account does not exist. I even changed my password several times to no avail. I then called the customer service line, and after going through the automated menu in order to speak to someone about […]

Absolutely worst card, wish there was 0 stars option. Can’t get cash back at certain grocery stores, hard to find ATMs that don’t charge a fee, can’t get above a certain amount of cash, though it’s my money… there are majorly inconvenient limitations with this card. I will be using direct deposit with cashapp and […]

The worst prepaid debit card service EVER!! DO NOT PUT YOUR MONEY OR TRUST THESE PEOPLE. No one speaks clear English, they talk in circles, alerts come to your email address saying you have funds but when you go to purchase something it gets declined(happened to me twice)…then you have to wait on the phone […]

The app always takes 3+ attempts before it will log in. It just keeps going back to the log in screen without showing any kind of error message. Least reliable app I’ve ever used, but I have no other option if I want a payday advance through ADP. DO NOT have your paycheck direct deposited. […]

DO NOT USE THIS BANK!! Dealing with customer service is a hassle just like credit karma. When it comes to disputes on you card or fraudulent transactions, they have to send something in the mail which takes 10 days to receive, then to mail it back which takes longer. This is not guaranteed that you […]

Wisley is honestly a joke. It takes way too long for them to tell you any information. Either they don’t know answers to questions or they tell you whatever. And their security makes no sense. You don’t get any notification when your card is locked or any type of verification. You have to reach out […]

I’m constantly having problems with the record of my transactions disappearing. They will show the day they happen, either paying for something, or recieving payment, but soon they will disappear. They eventually show back up again but sometimes this can take days. The transactions are always correct just the record of the transactions is the […]

Fix the app so I can withdraw my money and go elsewhere. Since wisley took over adp I have had nothing but trouble. Don’t waste your time with this company. Customer service is zero help. They hang up on you and blame everyone under the sun but themselves when there is an issue. Horrible way […]

unable to put money into my savings envelope all of a sudden using the app. Had to go onto my computer and go to wisley ADP site and it worked that way. It worked a week ago. customer service is at least a 90 minute wait. **update** I found that if you want to add […]

My card was declined but still went into the negatives. It took almost 3 weeks or longer for it to come out the negatives. The purchase did not go through whatsoever. You guys don’t even offer overdraft protection or coverage so why was it put into the negatives instead of simply being declined? On top […]

This has been, hands down, the WORST experience with any bank/card I’ve ever had. I got this as a check from a company. I set it aside as emergency funds. When I went to use it they had emptied the account without warning. I called, had to get a new card issued & fill out […]

This is okay as a pay card from work, but not as am actual bank account. I have several cards with wisely. One great thing is that you can have multiple cards and even give one to your partner (or kid, or whoever else, if you want that) and then you can transfer money from […]

Horrible card, can’t access your money to often. Card gets declined at all types of merchants, to not have access to money on your card is something I have not had to worry about with other cards. Wisely will say check if they accept prepaid cards and I know they do. I’ve used Visa gift […]

Makes payroll easy, but way too many fees. $7.00 to get money from ATM’S. Fees to add money to card. They may cancel your card if a fraudulent charge is posted to your account, and then make you wait 7-10 days for a new card and access to your payroll funds. Not well thought out, […]

A lot of issues with customer service. There was a language barrier and unfortunately was hard to understand. One of the representatives was avoiding my issue and decided to “fix” it in another way. Ended up not working even after the “fix” just to quiet me. I wasn’t able to withdraw after the fix either. […]

This card has some good features. I do, however, have one major dislike with this card. The card is suppose to have no overdraft. It is not suppose to let you get a negative balance because you can only spend whats available on your card. NOT TRUE!!!!! My wisely card let a payment (i did […]

I will not use this app until you make it so it works correctly and is more similar to the ADP app that it is supposed to be replacing.The ADP app is much better. It is more user friendly and the user has many more options of things they can do. I can see the […]

Very poor. I used to love the app. But as of late it has been nothing but a pain. The app never loads. Ive updated it and even uninstalled it and still nothing. I’m lucky if the log in page loads. If i manage to get that far im really lucky bc then it just […]

I like this app it’s fairly simple and other than the minor issue where i can’t login, or the occasional crash,I haven’t had any major issues, I just wish it had a cash advance/overdraft protection feature and. I also think it would be a great idea to add the option to add money from other […]

Had this app for about 8 years but haven’t used it for last year or so , now tried to log in in the different ways you can but no success for 2 weeks ! called the help line same issue, can’t get my account back ! , after all it said that there is […]