Reviews for Napster Music

Lost Memories! Through breaks ups, finding myself again, Deployments, to even my first born child, over 15 years of playlist created gone like that. I rode the wave between the switch from Rapshody and back but I don't know how much further I can stay if I'm not able to recover my music that I've cherished through the years. From 250 song playlist to 8 or zero. SMH! UPDATED! Used Soundiiz to transfer all my playlists to Spotify!!!!! 🙌🏾🙏🏾 small price to pay for happiness.

Been with Napster since the file sharing days & all the iterations between. It's never been as bad as the last couple of months. Music has disappeared, songs & artists are mislabeled, and the playlists I've spent years compiling are empty. With no communication from the company to explain what's going on. I don't want more AI slop & automixes shoved down my throat. I can go to YouTube for that. We want the old catalog back. Won't be renewing my subscription this year if this is Napster's future.

After years of using this app, I am done. In the last few months I have watched my Playlist go from 450+ songs to about 70. Napster has either lost the rights to the songs or major distributors are choosing not to renew. This app was good when it was managed well. The new owners are "going a different direction". They will be doing so without my money, and without most other previous subscribers as well according to online reviews and Reddit.

I been with this app for a very long time and normally love it but as of late my music have been gone. very frustrating especially when I depended on it. I will be canceling if not fixed soon and I paid for the full year but I better get all back because I just renewed like a month ago. I really hope it don't come to that and ALL my song be put back and all the artist as advertised. am sure am not the only one thinking of canceling. times ticking.

I've been using Napster for over 10 years with few issues. Recently 3/4 of my songs have disappeared that I have been collecting for the past 10 years. I understand they are going through a "transition" for AI Playlist but continuing to charge me month after month knowing most of the music would be deleted is uncalled for and quite frankly a slap to the face. At the very least I would have expected an alert of some kind letting me know that 3/4th of my library would be gone.

Service has went way downhill over the years. Songs don't play all the way through and some songs don't play at all. About 70% of my saved playlists that I've accumulated over the years are gone. Right after I payed for a full year subscription, this app starts crashing like crazy and this was after this last update in September, 2025. I can't get a refund because it been over 14 days. Don't waste your money. Go with another service.

All of my playlist are gone!!! I've had this app for 20 years. If changes were going to be made this drastically then the company should have let us know ahead of time that our playlist would be altered and the majority of the music and artists would not be available. This is very upsetting. A lot of us have had this app for so long because it was easy and it was great and it was reliable. Please advise if the music will be coming back and if the app will be fixed.

I "inherited" Napster when it was Rhapsody and even before that when it was Yahoo Music, so we're talking about a good 20 (something) years and I loved it, never had a problem with it, it was my go-to music streaming app. However, when I had a playlist of 500 songs now it went down to only one, something's not right. I saw they want to do an AI thing, which is fine, but it would be nice to communicate this to your subscribers so we can be informed instead of getting frustrated 😠

This use to be a really good app!! I had been using since 2007!! even when in changed to Rhaposdy and then back to Napster they great music selection much better than Spotify!! but for the last couple of years I starting noticing my music slowly disappearing which brings me to now!! More than half of my music has simply vanished!! SO basically record labels are pulling there artists music!! so what am I paying for!!?? I'm not!! delete!! I'm done!! YOUTUBE seems pretty good so far!!

UPDATE 09-23-25 65 PLAYLISTS DISAPPEAR OVERNIGHT! 10 YEARS GONE! I know of the "transition to AI" but damn, it's all gone. POOF! I listen to my playlists DAILY! I can't put into words how disappointed I am. Horrible for anyone who's daily mental health is synonymous with music!! Excellent music selection. Easy to create playlists. My only suggestion is to have the ability to check for duplicates and mix songs in playlist without using a PC. I would like to do this on my cell phone. Thanks!