This app doesn't work, it needs to be fixed. Apparently something is wrong that doesn't allow it to work properly. It let's me Log in, but once logged in, it doesn't view any of my load information nor let's me do any updates nor input any information. It's so inconvenient. 👎
The app works great. If something looks off, we contact the client for a load to be updated. Updates happen immediately. However, some loads get changed at the last second without any notice. It would be useful if the app can give you a push notification whenever a change is implemented. It does not matter what type of change it is. Update: Notifications have been turned on yet I fail to receive any type of push notification. Also, the temperature for each load needs to be added in the app.
Update on Update: Every time mobile app is updated it's getting worse and worse! UPDATE: THE MOST STUPID LOGIN PROCESS! PERIOD!!! App is OK. The log-in process is a nightmare. If you don't refresh it often, you'll have to go through the stupid verification process, with code emailed to you 10 times a day!? I don't know what "genius" came up with this bs? It used to be simple with 4 digits login. Even Charles Schwab mobile app has 6 digits login code, and that's it. HORRIBLE, HORRIBLE, HORRIBLE
I am falling completely out with this company I went from booking with them all the time. They took my broker away from me that works good with me. The app is completely trash. I try to book loads it tells me that it's not available. You can't reach nobody on the phone. If you do they can't do something as simple as book a load. They are trash unless you connected with the right person.
the web only feature really rips you off. not allowing for personal rate needs.. not communicating with anyone just awfully accepts or rejected notifications. doesn't auto track like it's supposed to. joke so your scores don't even match your work ethics.... still have to manually do everything...
app freezes way too much then lose the load
PUSH NOTIFY doesn't work, at least not like how I need them too. IE, When I put in offer in, gets rejected, then it's approved done time later, I don't know that it had been approved. ANOTHER, I would like to save favorites (for considerating). OTHER, I would like to be able to save searches as I find another load in the prospective delivered areas, then go back without a hassle.
It was good before. Starting 2025, it's impossible to find load going anywhere over 600 miles. The load board only has short run loads,
this app is always breaking down, it is never available, and the call center is a bunch of foreigners that can't understand you and you can't understand them.
Easy to use like most load board apps. I like the fact you can call broker directly and not have to get transferred to "that broker". Haven't seen rates listed so maybe that's a negative. As an Owner-op I don't like fishing into the unknown. If I see a rate and think I can negotiate a little more than I'll cast away. If rate is to low then I won't bother. By not being able to see rates I feel I am just wasting my time and I'll move to next load board
