Almost one year and still not as good as before. Judging from 99% of the reviews it's not getting any better, but they appreciate everyones comments to better serve us. Thngs in different spots. If you click to pay on your mortgage, it goes to some Home squad screen that has nothing to do with payments. You have to click on payments in another area and even there the option for external banking is no longer there and useless and can't even add a custom date to pay unless you go to Homeserve.
L D
Its ok at best. The ease of use, i.e., finding what you're looking for is cumbersome. There's this dropdown initially and its really unclear what it exactly pertains to. You're guessing your way through the app. It's 2025 and a banking app should not be this un-user friendly. It's really horrible. Then there's alerts or messages. It says the app needs an update and to go to the play store. Then there's no update option. Only an "open" the app option which suggests it doesn't need updating.
Kris Corderio
App shuts down when I try to make a deposit. This has been happening for a few days now. I have multiple deposits to make and can not complete the transactions. Also, the transfer options are still counterintuitive. Starting with where you're moving money to instead of which account you are moving money from is not the correct order. It makes more sense to select where the money currently is and then where you want to move it to.
Boyd Ault
Great app. It's been working 100% of the time since my review of 2/2022. You can manage all your accounts,transfer money from one account to another, keep track of your Visa bill and loans,and make payments when you want to. It very secure when you set it to open with your finger print or face,so if you loose your phone, nobody but you can access your accounts. It can be set to receive automatic deposits from annuities, and Social Security monthly payments . it saves time and money.
Christian Chatman
Utilities, phone, car payments, insurance, etc. I always make it a point to pay all my bills either early or exactly on time, but for some reason, my external account that I had linked to my Navy Federal account just randomly got unlinked at some point which caused me to unknowingly miss this month's car payment which should have been automatically drafted as scheduled. Extremely infuriating that I now have to go through the process of re-linking the account just to get hit with a late fee.
Ryutsuki Shiba
It has too many issues. I tried to submit a dispute on a transaction and after filling out the forms it asked me to upload evidence. I try to upload the file only to get an error and lose all my progress on the form. It did this twice in a row, and you can't autofill. You have to do the forms every time you encounter an error. A lot of the features will have frequent issues where it just says currently unavailable try again later when you try doing something. This app is awful.
Brandon
The app is a joke. One thing you can almost always count on is this app doesn't work as intended late at night or on weekends. If you're doing maintenance or upgrades then add a notice. It takes 30 seconds, and, it's free. No valid excuses for the frequent outages. And there are times when for instance you are awaiting a refund and the refund shows in the pending transactions but then disappears for upwards of 5 days as if it never existed. Why?
Colin Earl
Works pretty good, able to manage most of my banking from the app reliably. However the balances and pending charges tend to delay and disagree until the statement actually posts. Pretty annoying to not have any real idea of what is currently charged to the credit card. I never have a rolling balance either so its not interest related, just delays in the charges showing on the current balance or pending.
NC Intimidator
Just go to the bank in person. Same issues under different word play. general service error. Doesn't help when it works well outside of the United States and has errors like Madden the moment you return state side. Stop playing with "updating." You broke what was not needed to be fixed. Shut down this app and fix what you are doing, then re-release. simplify your work coding. Start from the basics again.
Lunar Eclipse
Was once good. Till they removed the pay calendar. Look, I like being able to view my credit score from the menu of app, but I still don't know why you guys got rid of the Pay Calendar. Why? I'd have rated it higher if it was still there, I'd at least would be happy to know when I get paid on specific dates on the calendar which I thought it was neat.
