Just realized that I got charged 45 bucks but don't remember activating the account. I tried canceling in Google play, doesn't show up in subscriptions. I try the support chat, they can't find my email address in the system but are gonna send me an email, ah ok. I go back into the app go to settings>plans>then there is a drop down arrow under your subscription plan, I click it and it gives the option to cancel. Why won't they say that instead of sending you to Google. SO SCAMMY
James Wells
Bought a $1 reading off of an advert out of sheer curiosity. Nowhere did it say that I would be signed up for a subscription by doing so. Out of nowhere got charged $45 for a subscription. Tried to cancel. Have not yet received a refund I asked for. Pretty shady business model. It does not make clear at the beginning what you are actually siging up for, and if I knew I was being signed up for a subscription I would have passed.
Sean and Amanda Somerville
Complete scam. They charged me for a scan type deal, complete with starseed info. They neglected to tell me that even after I paid for it, I only had a limited time to read it. I no longer have access to what I paid for. THEN.... on my brand new card that only they had the info to, they tried to charge my account twice for $50. I had to replace my new card, because it's not like they make getting in touch with them easy. I really thought this one could be cool, as I wanted to learn more.
Sue Fiordeliso
This app is awful. Too many notifications, too much fluff, forces you to pay extra, hides the settings to cancel, sets it up for after 7 days, so if you forget, you get charged, the app is way too busy, have to wait over an hour for fake generalized report that will not give any witch information until day 8 which just so happens to be the day after the free trial. If I could give this negative stars, I would.
Rocio
If I could give zero stars I would. FALSE ADVERTISING for sure! I followed an ad through social media and yes, they did in fact charge the $1 ONE TIME FEE they said they would (NO SUBSCRIPTION EVER MENTIONED). The problem came today when I received a charge for $45 subscription that supposedly someone else wrote on a review that they let you know of the $45 charge before agreeing to purchase and I have to deny that claim. I want to know how I can unsubscribe so I can delete this app ASAP.
Kathryn Ralston
Do not get this app! It is impossible to unsubscribe from it. Total scam! They make you pay for your "free trial" and then you can't get out of it without going to a different website! It automatically charges you the night before. It does not appear in my subscriptions in Google play because I used a different email and it says my password is wrong. No email from them to change my password. I was able to get a refund through the email address they provided but don't waste your money with this.
V Midge
I clicked through an ad for Nebula. They offered a free trial for $1 so I agreed to that. Each time I tried to cancel they offered to extend free time. Last time they offered a month. Hasn't been a full month already charged $19. Scammy app hides how to cancel. Just tried to contact support got rudely told it's been a month which it hasn't. They charged my form of payment early. Beware!!! Got a response overnight saying no refund.
Keshia Henderson
I am completely dissatisfied with the app. Following the download and utilization of the trial, I initiated the cancellation process prior to the subscription's expiration date. Unfortunately, the application lacked a cancellation option, and cancellation was also unavailable through the app store. I then reviewed the feedback section, where the developer instructed users to contact them via email. Despite sending an email requesting cancellation, I was still charged $45. I want my money back!
Cheryl Gallion
The app never got past my palm and then it just crashed and did not open to where we left off. But after reading the reviews I decided to just unsubscrib. The app charged me after I went through the proper way to unsubscribe 20 minutes after I subscribed. They then charged me again at my bank and once on PayPal. Edit for better composition.
Shawna
charged 45 with no warning. finding a way to cancel is nearly impossible. asked for a refund they responded immediately saying I wasn't eligible for a refund but they offered me 300 credits for chats& 2 readings. I stated again I just wanted a refund. they responded with an offer for 50% refund, 150 credits and two readings. so I took the second offer. I didn't have to wait for them to get back to me at all, which was very helpful. the issue was resolved within a few emails
