I hate this app , every time I open the app, it attempts to make me agree to receive notifications. Sorry, nest ,but I have to rate you even lower. I'm tired of you constantly trying to trick me into giving up control of the thermostat . I do not want the savings. I want my thermostat set at the temperature I enjoy . IF I WAS ABLE TO RATE THIS APP LOWER THEN 1 STAR I WOULD.
3 stars for being able to control your thermostat remotely (not a big deal anymore). But it's been the same exact app for about a decade and all they're doing is ruining once-working features like the Home/Away assist. We'll be home and all of a sudden it will change to Away/Eco mode. The app even acknowledges that our phones are home. Support has been no help. I know the issue is with Nest because we have both android and iPhone. Home/away Assist used to work great, then it went downhill.
This UI could be a little more user friendly. Also, it is in dire needs to have an option to install a widget. Update: I'll be switching to an Ecobee smart thermostat bc Google can't seem to keep its products and services running. I can't rely on them so switching to Ecobee when they discontinue my older Nest thermostat for no reason and attempt to force me and many others to upgrade. ✌️
The camera goes off line a lot for a while it's not my internet because everything else works fine I try to clear the app and go back in and it's still the same it's really annoying when I'm trying to check to see what's going on where my camera is and it's telling me it's offline For no reason other than the app is not working properly. And sometimes it gives me a nothing to report and the screen is just grey.
Many of the Nest thermostat functions appear to be set "On" by default, at least mine were. This presented a problem when I began noticing unanticipated temp swings. My 1st question was, "What the hell is this thing doing?" Eventually, I figured out that nearly every 'automatic' feature needed to be set to "Off" in order for the thermostat to function as I needed it to. In retrospect, a shorter learning curve could have existed had the automatic features default setting been "Off". Still same.
Works great - maybe a little too great. It picks up as "motion" sunlight against a facing wall as the sun sets or rises. Maybe I'll install the wedge to angle it to pick up some sky where the "motion" will be more gradual. Update: Lately the app has stopped working (I can not open the app) if my phone is using a VPN. It requires me to log in but even that doesn't work. This was not always the case.
The schedule interface is really awkward to use. Also, app does a poor job tracking when I'm home (or not). No useful app changes in the past 5 years. The app needs serious updates and fixes. Make the schedule easier to use. Allow me to see a graph of my house temperature throughout the day. You send me a usage email that is a waste of time without data to back it up. Also, give us profiles for each season. I don't know anyone who sets their house to one setting year around.
This app and/or thermostat has a mind of its own, horrible. When you tell the thermostat to do something, it should stay done. As an example, unless it senses motion, it thinks you're not home and tries to turn everything off. Not good if you're sick in bed or on the computer working from home for hours. It's big brother,and a stupid one. Additionally, when it's fully on, sometimes it's a degree above your setting and it still won't turn on the AC.
The app is OK, but the Nest product is maddening because it keeps changing the temperature, warmer in the summer, and cooler in the winter. There is apparently no solution. I was directed to a developer help and requested a phone call within the hours of operation and got "something went wrong, try again." It doesn't work. I then opted for a chat. After listing the problem as the Nest changing temperatures contrary to the schedule, a required drop-down menu of problems did not list this prob
Not enough options on this Nest app. 6yrs after my initial review is still a bare bone smart Thermostat. It cannot be set for a variable speed 98% efficient furnace, not smart enough. when opening yhe app keeps asking to turn on things that are not relevant, no way to turn these question off. There are many other better smart thermostats on the market.
