Went to book an appointment, but when I tried to select a time I got a red error message that said "500". No idea what that means, restarted the app to try again, same thing. I guess the app is unfinished?
This app is awesome. I can book with anyone !! Get same to next day appointments. Also, for my birthday 🎂 I get discount coupon 🤪 OMG I cant wait to use it !! All the stylists are amazing at cutting my bob 😍 an coloring my green hair!! Did I MENTION the shampoo 🤔 are AMAZING!! Hot towels... omg say no more. LOVE Floyd's 99 ❤️ 😍 💖
The new app sucks. I hate that you can't type in the date of birth. The whole formate is not easy to use and I prefer to pay with cash not on my card. The app won't let you book an appointment without a credit card.
Only the most basic of services listed along with no phone number for locations. Essentially useless if you're looking for any other service than what's in the limited app.
Much better than the app they had before. Very easy to use, pick my location, pick my preferred stylist and then the best time and date that works for me. Also, very easy system for canceling an appointment.
The old app worked great. The new app didn't recognize my username and password, so I had to create a new account. It also didn't offer the opportunity to reset a password, but when I got a new account set up and logged in, it had a history of my appointments, so I don't know why I had to create a new account. Finally, I was not able to choose my stylist, just the time. All of these were features of the prior app. This is a giant step backward, and I will probably find another barber.
Works great but does have some minor bugs. For instance when you do a search for locations and type in your zip code nothing pulls up unless it's in your exact zip code. Not sure why the proximity feature is not working but it's an easy fix.
Creating a new account is annoying. You should be able to set a default location and stylist to your profile. Paying via the app should be an option, especially in the era of contactless payments. Date of birth shouldn't be required for booking an appointment either. The app lets you book appointments but it isn't as good looking as the old app.
New app requires to register again? The old app was easier for selecting the barber and the service. Also, I'm sorry, I'm not providing my day of birth for a hair cut. *Update. I stopped going to Floyd's because of this app for 2 main reasons, 1. Not all services are available for booking on the app compared to the website. 2. I search by times slot vs barber. I miss the old apps barber bios
I uninstalled the old app (they don't make it very clear, you have to scroll through all the reasons why the new app is so great) like I'm supposed to. I try to login in the new app and my credentials don't work. I check my password manager to verify, and it's definitely correct. I try to reset my password and "no account found with that email". Oh well, I've been a customer for years but I don't love Floyd's enough to go through all this for a haircut.
