The worst camera system on the market. The notifications do not match up to the app when you tap on the notification there is nothing there. Some recorded events are blacked out. You also get notifications hours later after it recorded an event. Like how is this a security device? People will be long gone with your stuff before a notification gets to you. 😡
Apparently I'm not the only one having problems with the app. Twice now I've had to use the monitor for the police when it could've been easier with the app. It doesn't load half the time. Sometimes it only shows me live feed but I can't see earlier recordings. I hate this app. It's bad enough I have no sound on my monitor. Can never get help when I call.
hardly ever let's you look at past events. app is getting worse. cameras are fine, but the app is constantly saying it can't load or crashes. A complete waste of money over the years of having this system. Our Amazon camera app works better. Probably going to get rid of our night owl system because this app never wants to work.
They have great camera systems and easy to run app but unfortunately they watermark their logo across the top right corner of your videos blocking a clear view AND no option to remove it. When you open the app, it always asks you if you want to turn on your Bluetooth and connect the app to the DVR so when you're away, there's no need to so why does it ask you every time it opens??? VERY ANNOYING!!!
After having the cheapest cameras Walmart sells, I thought buying an actual outside cam would be a better option, I don't like that it only records for 30 seconds even if there's still motion. After the last update, all the secondary motion (in red on the timeline) was obviously removed. Now I hate this camera. Update: After the last software update, my SD card is no longer working. I've even tried formatting it but it won't. it says it was successful, but nothing changes
App was updated and now there's difficulties connecting in the app. The app could be more user friendly and can use a upgrade visually. The camera quality is good but could definitely be better. The software for the recorder is just as bad as the old MS-DOS. I'd really like if you could have an option to view all active cameras at the same time and not just specific channels. I only have 4 camers and 1 wifi. I'd like to see them full size and not black squares for cameras that aren't connected.
When I purchased this system a few years ago it worked just ok, now it has so many issues from cameras not recording at time of motion to not being able to connect to the app, seems like every week when my system does it's update something else gets messed up, I've invested a ton of money into this system with add on cameras, solar panels for charging etc.. trying to contact support is a nightmare and getting any help with issues is nearly impossible, Invest your money elsewhere!!!
Not sure if it's the recent update, but lately this app is not connecting. The first time I uninstalled it, and it was fine for a short time, then started again by not connecting, so I restarted my phone, and it worked fine for about two connections, then it would stop again, so I restarted my phone again, and it would work for another two times, then quit. This needs to be checked out to find out what is going on. Very frustrating. I Just uninstalled it's not worth this much hassle
overall the system works great, had mine for almost 2yrs with no major problems. sometimes it is a bit laggy trying to open the app and you have to close it and try again but that's really it. also if you hold the time slide indicator during a clip it plays beyond the indicated recorded time to see more action, wish it just recorded longer clips when the motion is still active. but other than that it works great.
not what I expected. I thought that I would get timely picture notifications from the cameras, this isn't so, there is sometimes up to a three or four hour lag. but the time you get it whatever was going has long since went away or stopped. I have some cellular cameras and they are near instantaneous in notifications. obviously night owls servers are not up to par with the traffic they receive. I'm going to be looking for other cameras for outside, possibly they will all be cellular.
