Great app with a sh***y bug in it. It's showing my battery at zero percent half the time. And I keep getting the battery communication error. How are we supposed to feel secure and safe when I can't communicate with my bike. Also think the check is a gimmick. My bike wouldn't go on ready mode and the check showed everything was great, 100 points. ECU battery meter also doesn't work. Interface is nice. Easyish 2use. Map is accurate. But the above issues brings it to 2 stars. I have contacted niu
Alex Weedy
I really really wish the app stopped changing my dynamic mode limits. Yes I unlocked it to 30+, but that doesn't mean I want 38kmph.
Brad R.
Could use better Improvement for integrations with Google maps for directions. The niu app does not properly log trips accurately... AND FOR THE LOVE OF GOD... DISABLE THE TUTORIAL FOR RIDING THE SCOOTER BECAUSE IT'S REALLY ANNOYING AND REDUCTIVE IN A TIME WASTER
Szabolcs Husz
My Niu mqi gt evo is inaccessible via the app, but the service is still active until 2026. What the hell? Tried to restart the ECU by removing the 12V battery 🔋, but it didn't help. 😊
Aiden Floro
Each time and every time I have to turn my scooter and my cellphone's Bluetooth connection on/off several times. This app is extremely frustrating to use bordering on useless.
Stuart Dagnall
This app costs about £30 per year after the first 3 years of being free. That's not mentioned when buying a Niu bike. The app works ok for checking routes (length often varies over the same route!!), current bike location (works usually ok) and for powering on and off the bike. the smart check is a waste of time and so are the random notifications. They add nothing. Not worth paying extra for.
Mike Wallace
This app is very unstable have to redo it if not used in a long period of time the scooter is great but this app needs more work
A Google user
The pairing process is broken. If you add a new account using your phone number the backend system ignores your international prefix and creates an account in the +86 number range. There is no way to change that. The app is absolutely only for people who speak Chinese. Even though the interface itself is in English all notifications always appear in Chinese. Some of the English translations are extremely bad with no meaning at all. Need to do much better
Rob G
I hate this app! Logging in is a disaster. The text fields are most the time not accepting the numbers I enter, by the time I almost entered the numbers the timeout prevents me from continuing. Request new code.. same issue. After 3 tried I get a message in Chinese. I don't speak Chinese. Not receiving codes anymore. And now I can't enter the app anymore. What a disaster and an example of failed programming.
Juan
the reason I'm rating the app with 3 stars is because I always have issues connecting to Bluetooth
