Reviews for Noom: Weight Loss & Health

I've been using this app since April. the lessons are pretty interesting, and the food and weight tracking work. part of the program allows for "treat days" to be scheduled after you have earned them through app use. they constantly fail to work properly. I scheduled 9 days in June for a vacation, and they didn't work properly. it instead removed all my banked days. it then had the same glitch in August for a single day. their technical team doesn't help with the issue, nor does "live support"

inaccurate step counter. 1GB file size? Don't pay full price! Why even track calories when the database provided by noom is more often incorrect? Depending on how you type or scan a UPC it can change the calories. Their manual entry method is severely dated.... You have rotate a drum and rotate and rotate to finally get the right calories. They don't listen to feedback. Lessons can't be reviewed without going back to the day you did (hope you saved it). No summaries of what you've studied.

so I had a problem. I couldn't (and still can't) input my steps manually. so I wrote a review and they responded immediately. Their solution didn't help (just reinstall) and I still can't manually alter my step count. very frustrating and throws off my calorie count. Now, no one answers my emails and the issue is still unresolved. Very disappointed. otherwise great, but without this fixed, GREATLY diminishes my value in it, as I move a lot and don't always have my phone in my pocket.

I overall like this app, but there seems to be a big problem with the step tracking feature. I gave it permission to track my steps 2 days ago and I noticed there was often a notification about it syncing my steps. Well this morning I woke up to a message from my mobile carrier telling me I was out of data for the month, only a week in! After some digging, I discovered that the Noom app had eaten 8 gigs of data in those 2 days. So yeah, maybe don't give it permission to track your movement.

I love Noom, I've been using it for almost a year!! Understanding the psychology behind why we eat is very important and Noom helps with that. (Recent Update) I really don't like all the extra pop-ups & animations that happen after you put your weight in or when you log your meal. It's super annoying and when you try to bypass it, it freezes the app sometimes.

I've been using Noom off and on for 6 years - started in 2019 with the subscription model and switched to free mode once I hit my weight loss goals. I liked the app for its ease of use with the food logging system and exercise tracking. Over the years the app has gotten more difficult to integrate with my activity watches and this latest update is awful, imo. I hate having to describe or take photos of my food for logging. Just give me the option to enter my meals manually again.

I'm pretty happy with it. the food logging is as painless as I've ever used, and as I'm using the medical services too - I have decent interaction and support available to me through both human teams and an AI menu assistant, if I want it. I don't use all of the features available, but I use most of them daily, including the lessons, which have proven informative. The app also hooks up to my Garmin, for movement information.

New version is a disaster. I had the paid plan awhile back and it was great. I rejoined under the free plan. Every time I open it, it takes me through all the "Get to know you questions" AGAIN. My responses are still there, but I still have to click through every one. But by far, the worst part is the removal of food lists. Now your food logging choices are: 1. Take a photo of the food; 2. Use voice to tell it what you ate; 3. Type in the food description and quantity. I'm out.

Recently discovered that the app does not always account for calories or nutrient proportions correctly, which defeats the entire purpose of the app in terms of food logging. Support have also not been helpful, in that they keep giving me trouble shooting options that simply don't address this issue. It's not a bug, it's a faulty feature, on an app with a very expensive subscription. I found this out after buying a whole year (close to £160), and am extremely disappointed

I'm really disappointed that some features that were part of the free version are no longer available unless you subscribe. You're adding a barrier for those that don't have the funds. I can't correct my starting weight, which i entered incorrectly, I cannot enter a new weight, or go back a day and see how I did it add things I missed because it was a busy day. I do like the newer features of body scan and taking photos of your meals to get calorie count, those are really helpful.