Reviews for NYSOH Mobile Upload

Hard to get socuments to submit. Submitted documents to update my premiums a few months ago and never got increased payment. No email, no mail, cwlling didnt help. Now my premiums are up again, well see if this actually works this time.

I have no option except to take a photograph of any documentation that I need to upload. This is an inconvenience. The app should allow me to upload downloaded documents from my phone. It asks for my permission to access my camera. It should request information to access documents on my phone.

Over the last couple of days, I’ve been trying to upload proof of citizenship. I granted it permissions for photos and the camera as asked, but for some reason, it’s still thinking I need to grant permissions. One star for now until the issue is resolved.

I just tried to upload necessary docs. It showed as uploaded and I went in to my account and it shows that there are no documents loaded. This is the opposite of what this app is for. I would give zero stars if I could.

Needs to give the option to upload pdf files that are downloaded on phone. I had to upload a document and it would not give me the option to upload something I downloaded into my phone. I had to wait a few days until I got access to a printer to print it out and […]

So far, I’m extremely pleased with the ease of use of this app. I received an email confirmation once my submitted documents were processed. I really appreciate that you can opt to receive a text message, notifying you that your documents have been processed, as well! NYSOH doesn’t hold a candle to the old NY […]

Very easy to use. I wish the app also uploaded pics from one’s gallery so that you can upload a document when you don’t have it in hand. Also would be great if one could add a comment to uploads.

This is very easy to use. I was stressing when I got the letter from NYSOH saying my child need proof of residence because they only gave me 3 business days to send the letter from her school with her name, date of birth, address and when she was enrolled. I was panicking, but then […]

Once I was given the name of the app to use it was easy to find in the play store. However, you must scroll in the window for the privacy statement before you hit the “I accept” in order for it to move to the next page. the woman who helped me. give her a […]

…I could only upload 1 photo at a time when it clearly provides the option to be able to upload the 4 I needed to upload at one time. After figuring that glitch out, I uploaded 1 photo at a time. I had to use manual mode also. Sign in was simple. Make sure you […]

no information and no help. my insurance was canceled and I tried calling to recertify the agent told me this was the only way I could do that and refused to help me. this app is asking for some AC number I don’t have so I can’t use it to log in. just great how […]

DO NOT USE THIS APP! It was easy enought to upload the documents. After uploading, the app asks if you want to finish or upload more documents, i clicks finsh, and it sends me back to uploading documents. If tpu go into the menu tap and click exit, it sends you to upload documents, and […]

It WORKS! I’m sick and it is not easy to submit documents. I just downloaded app, followed instructions, and submitted docs. I even received a confirmation of submission on my email. Easy, peasy! It is space sensitive. Do not leave space after name or email if you want it to work. Thanks, NYSOH! It works, […]

Oh my goddess! Is this app has the most unwieldy camera function I have ever used. When I take a photo in manual mode I don’t expect the app to crop my photos! The stupid camera keeps chopping the top off the forms. After trial and error and multiple redoing of it even after I […]

Did not perform its core function. I logged in (irritating that it does not retain the login info) and took photos. After that I clicked “submit” and it failed without detail. I tried it on another phone and this time after photos, the “submit” button never appeared. This “first version” isn’t ready. BTW, the “star […]

What they don’t tell you when you need to upload a “document” is that you have to take a photo of each page to upload it. Only allows 10 photos per batch, AND you can’t select more than 1 photo. So if you have a doc (tax return) over 43 pages, your efforts to have […]

I had to use this app to submit documents. It’s very user friendly and I submitted my documents with ease (4 photos). When I logged in for the first time, I was locked out of my account. The message says I tried more than 5 times to log in. Not sure why that happened but […]

Quick and hopefully efficient

This app is horrible because it takes dark pictures and doesn’t want to submit it. The app should allow documents to be downloaded from the mobile or android devices too since it requests access to them. If you have a problem submitting the documents, you will have to play with an automated telephone number to […]

so easy to upload documents. you can allow the app to send you a text when its been processed