At first I couldn’t log in but then I logged in using my Google account And it went through just fine. I like How it shows your balance and the date you can go back to donate.
Reviews for OctaApp β Donate Blood Plasma!
β Back to OctaApp β Donate Blood Plasma!20 reviews
card transaction and debit history no longer works after the last update. when I swipe down on the screen it just spins in a circle loading but no recent transactions show up. please fix this issue!!
This app is been very helpful to me for a number of reasons, for one I don’t have to wait long at all, at the center and two I do my questions on my personal phone which I like a lot, it so convenient… love it!!
When I tried to create my new donor account it says it sent a code to my email and for me to enter that code to continue…. Fine, but where’s this email at? Not my inbox. Not the spam box. I tried several times and never got the email it keeps saying was sent.
So many of the same complaints and no responses from the developer or Google. Come the FRELL on people!!!!!! Fix the damn problem and let us use the app to donate and check how much money we have. We can’t stand just sit here and keep an app that doesn’t work. FIX THE FRELLING APP!!!!!!!
This place is so unacceptable to donate as a returning donor. There’s literally one person to put stickers on the products, one person to stick you, one person to put the blood pressure monitor on. This is a waste of time when this is clearly one person’s job if they stop doing it by this […]
everything usually works good. EXCEPT the octo pass, which never works for me. I keep getting an error code of 8, and a “token expired” message. Developer, please fix.
been having trouble logging into my account. I tried contacting customer service but I got no response. I’ve tried to uninstall and reinstall but that didn’t work. I also tried changing my password. This app was already finicky but now it just doesn’t work for me..
This was the most unorganized, uninviting and unclean medical experience I have ever had. The staff didn’t have any knowledge of or seem to care about what they were doing. The App is horrible! With all the negative reviews you think they would fix it. Basically it’s a government trap to get you in there […]
How return dates are calculated and why money the way it is is not explained well. it would be nice to have an estimated wait time by location in the app so I don’t show up when it’s going to take me 2 hours to get into a chair. Emergency clinics and places like great […]
the app has been great and easy to use until recently. I don’t know what happened, but it won’t let me sign in to do the questionnaire or let me see anything about my profile. now I have to use the kiosk that takes forever. also can’t see how much is on my card or […]
I have to sign in every damn time. regardless of going through the settings. my wife has no issues. she had to do the initial sign in and had fewer questions for the questionnaire before donating. I have the new donor questionnaire 50 something questions versus 28. this is bull, and I’m tired of signing […]
Super glitchy. It would never sign me in and the center told me to try signing in with a new email and I did that, the app kept saying it sent a conformation code to my phone but it never came even though the last 4 digits of my phone matched. its unreliable and I […]
The app itself works well. Purchases take too long to show on card portion. I really wish they worked with a different card company because Comdata/Fintwist is the worst. They do not make it easy to get cash off of the card so I might use it to pay bills or something. Being able to […]
Can’t even do new registration it keeps saying authentication error I’m using the email they have on file for me and tried many random usernames and passwords!!! I got on a kiosk no one was in line then suddenly 7 people got in line wth! I gotta get to work and trying to supplement my […]
For anyone not able to login with Google, I was able to fixed mine by creating a new account. It linked my information so I still have access to my card balance and what not. Hope this helps. To the developers, I shouldn’t have had to create a new account when I had an account […]
App signed me out and can’t sign back in, saying it can’t verify my information as a previous donor, even though it works fine on my pc. I do have an older phone and many applications are indiscriminately forcing incompatibility with my device, this may be similar issues. The only other thing that could be […]
Balance activity takes too long to update. App is super slow do better. Also, balance is always off, it will say I have $3 but I can only spend $1 so there is either a error or you guys are stealing my money and how can this card be in the negative when there is […]
After installing the app it asked me to register. Registration was impossible because it kept saying my username was already registered so I would change the username, but then when I came up with a new username that worked it would say oh you have to register. Basically you’re an endless loop of registration. And […]
This app will not load after you open it and go thru the steps it calls get started!! It never goes past this stage!!?? It is not usable and it’s very frustrating and annoying to deal with your application which I really need to have access to as it will save me a lot of […]