Reviews for One Step

I had this app on my phone for the past 5 &1/2 months & suddenly 6 days ago the app vanished from my phone & I can no longer install it. I’ve needed & still need to use this app for my sober living home & I’ve tried every method possible to install the app […]

New user but seems great so far. Good job to developers 👍

Many technical problems with the app. Checking in and being checked out without moving and the meeting counter also isn’t reliable for accuracy. Now it keeps telling me there is an update but when I click on “update app now” it brings me to Google play store but no updates are available. They need a […]

your app is rot with issues and troublesome to use and apply.

Logs me out every time I exit the app also does not show meetings I have checked into which is not a good thing because this is how I show proof that I have been attending the correct amount of meetings to my treatment program also continues to have a screen pop up that says […]

This app is incredibly CREEPY!!!!!!!!!!! I looked on Google for more details and reviews about it and came up with nothing. This, by itself, is a red flag. It means their image is tightly controlled on Google by whoever is doing their marketing. I looked in my settings at the apps permissions, the hidden ones, […]

I am very appreciative about the recovery program I applied for an been accepted into called Freedom Ranch Recovery Ministry (Life Gate). It is a great life changing experience. I am grateful for this app to because it helps with the knowledge of the structures of the program and very inspirational to my recovery. The […]

This app saved me from relapse. I had a bad day. We all have them sometimes and the only thing my brain could think to do was use again. I called my sponsor – no answer. My therapist- busy. Then I remembered the app I used in treatment and replied to an old message from […]

This app has performed erratically since day one. It should not need my location when not in use and the meeting counter does not work at all. Have not been able to use about half of the features im supposed to use it for on a daily basis contrary to making life easier it is […]

Another month. Still a headache. I wish I didn’t have to use this app but the Redemption House PAYS for the service. This ‘cr’app CHARGES A SUBSCRIPTION LICENSE for Admin to an absolutely awful app experience and nigh unusable “features” it’s not worth attempting to access unless you exist in a time bubble. ¹Agonizingly slow […]

A few minor bugs but otherwise, GREAT APP!! ALSO, I disagree with Ads being involved. Just me personally. I think if a program wants to use this app for its clients they should pay for it instead of the ads page. Slightly frustrating to see ads everywhere anymore…

Its an essential app to help motivate and organize your recovery. Gotta be willing and motivated to actually make use of it, but that’s already a requirement to even truly be in recovery. Good luck to all fighting addiction, I love every addict. A huge bug I’m running into is that I cannot reply to […]

I only just recently started using this application I like how that I can check in and check out with my silver living I do also enjoy that I can put my task on there as a checklist it is convenient that it goes everywhere with me it has frozen three times since I have […]

Good app. Advise: Do not forget to check out of meetings. It has auto-checkout, but it glitches. Sometimes auto-checkout works, others not(even if you have strong WIFI or cellular service.)The meeting won’t count straight up, or will show after you go back to the location later. If you are part of an organization that uses […]

today was my 90 day mark, it logged me out on its own and I can’t seem to get anybody to help me recover my account. I had some very important journal entries on there. I have enough problems going on to be dealing with this so I’m just waking my hands of it, let’s […]

Great App to help you keep track.

This app has several incredibly annoying glitches. It constantly logs me out and has no way to save login credentials. Almost everytime I use it, it tells me I need to update the app to use it despite there being no update available. Additionally the pass request portion often isn’t formated correctly and will not […]

It constantly crashes & now I am completely locked out. It says my password is wrong even after changing it

I was signed out of the app and I am now locked out of it. I reached out to onestep and they weren’t able to help me login.

this app has so many issues. unfortunately I have to use it for uas in the program im in and I can’t even log in. it is saying my credentials are wrong which they are not and the fact that I even did a password change with one of the directors in my program for […]