Reviews for OneBusAway

The app has some great features like showing route maps and a list of all routes at a particular bus stop, but it's accuracy for arrival times is inconsistent and unreliable. On a weekly basis the app says my bus is 18 minutes away and 45 minutes later it says 19 minutes away. Unfortunately I don't know of a more accurate way of determining King County Metro's actual arrival times

Nice new look - a lot easier to use! Makes bus travel a LOT easier. HARTLine service in my area is spotty and traffic is horrendous here in Tampa and this app lets me walk out into the heat right when the bus is coming regardless of bus delays. With the exception of one crummy tablet I no longer have, runs great on all my devices.

Serves its purpose, but oftentimes has wildly inaccurate times, shows buses that have not even arrived as having arrived only to five minutes later declare them late, and so on. Hire new software engineers, or something, dude, if I could re-install Trip Planner on my phone, I would.

Not a bad app, but have learned to take arrival estimates with a grain of salt. Have had buses come later than projected, which is not a big deal, but have also had buses come waaaaaay earlier than projected. Overall is a useful app, but just keep that in mind!

Very good app, one thing I would want added is the ability to add nicknames to favorited stops

This app is awesome, always helping me plan out routes at the drop of a dime!

It's free, has no ads, doesn't glitch, and is quite accurate (bus arrivals are never perfect, even on the bus signs since traffic can easily throw things off by 1-3min). I use this app everyday, multiple times a day and I've recommended it to other people!

I do miss the feature where you get scheduled reminders of a specific bus. that saves me a lot when going to work.

since two days ago, real time data is not available (only bus schedule). sending feedback on late buses is not possible as they disappear from the list of selectable options.

Exceptionally useful application. It does what Google Maps cannot, allows you to figure out a round-about route if you need it. Very well done, lean and to the point, but with many whistles if you want them. 08/11/2025: still a great app. *****

grew up in Seattle n used this app my whole life, it's taken a huge dip in quality recently. for the last month or so it hasn't been able to track any buses in real time. idk what happened but every single bus I take is grey now and it can't track any of them, any time of day. I fear after almost 20 years of loving and using this app, I'm moving on to an app that can actually live track. one bus away, you have one job... please track the buses late times.

App Needs Major overhaul!!! Not the Best . When the app says you have Six before the pass you expect accurate information . When I got there to the Bus Stop I was 2feet away from the Onboarding. And why is it when you report it to Hart customer service they want to argue with you about there system is never wrong . I called to let them know . Not to be treated like a retarted person.

it used to be good, now it has let me down way too many times. I'm here standin at my stop and it always gets to 'NOW', it either was here two or three minutes too early or too late. and it most often has been too early or maybe it just never came. so I dont know how they base their times, i though it had to be some kind of GPS, but seeing the many problems now, I have no clue.

Tonight the app insisted one bus would arrive in a minute or so. It claimed that the bus was running 46 minutes late. It then said that this bus had arrived and had gone while was waiting. All the while, each bus had two distinctly different arrival times listed for the same stop. I closed the app and reopened it to try to maybe reset it, but nothing worked. I haven't used oba in a few weeks since recently finding it wasn't keeping up with real time changes as it had before. It's just busted.

App is intuitive and still packed with info. Whatever I need as a transit veteran is only a click away, but it's easy to show to immigrants & tourists, they grasp how to use and why, immediately. Great speed, great design. Small app. Big utility. Breaks my heart to see all the one-star reviews. That's the fault of the transit agencies: if THEIR public GPS bus data is missing, offline, or inaccurate, the app is only as good as your local transit agency's data feed. Not the fault of the app.

This has been a great app in the past but it's no longer accurate. Busses show up that the app doesn't know about and it's frequently wrong by more than five minutes about bus times when it does know about them. Not sure if something changed in the system and the route maps and being able to check which routes go to a stop is great, but the actual bus arrivals are wholy unreliable.

Solid app but could use a few improvements. Would be nice if when viewing the schedule of a stop at a time when there is no service to have an option to autoload the first trip data instead of displaying "No arrivals for the next X hour(s)." Don't need to know when a bus won't be there, and some stops require a lot of tapping on the "Load more arrivals" button to display the first trips for the next service day.

I was using this app every day, multiple times a day. It was honestly the most helpful app I had ever downloaded. Then it stopped working one day. It doesn't show any of the stops on the map anymore, if I search a route number it will come up but when I select it, it says it can't load the information. It's like the entire app crashed and can't connect to the server. I've tried clearing the cache, uninstalling and reinstalling, but no luck. Which is a real bummer because I loved this app. 😢

The GPS feature is never accurate. Every single day it gives the wrong times, early or late. I leave this review based in what happened today. For half an hour leading up to me catching the bus, it said is was 6 minutes EARLY. I refreshed just to check a few times and it didn't change. I scrambled to the stop to not be late. Then, when I check, it's suddenly 7 minutes LATE. I am pretty sure we don't use multidemintional bus coaches, so the GPS need fixing. I've missed the bus too many times.

The iOS version was great. On Android, not so much. When looking at the details of a route, you can't see what the continuing route is, so essentially it's truncated. Which is the most debilitating flaw. For instance, if I want to catch the 31 at Troll Ave., I can't see which ones turn into 75 and which don't. Some smaller issues are, if you hit see trip details and then go back, you're taken back all the way to the general map, and there is no real time map option for specific buses