very easy to use. I love that I can find a transaction I made 2 minutes before and it's there in my account statement with the details of the purchase. my favorite is the rewards! finding them and activating them and then watching my points rise until I decide to cash them in is pretty cool. there's many more perks and benefits that I really enjoy as well.
I've enjoyed using One and have not had any issues up until now. Made an online purchase a few days ago with the amount being removed from my account. The order was canceled a few hours later. The pending transaction suddenly disappeared from my account and the payment that was removed from my balance was never returned. They are saying that the purchase amount was never charged to my account. But it indeed was! Therefore I will be closing my account in the near future
Excellent options and all-around great banking experience. The only thing that would make it better is the ability to link one account on the personal capital app. Update 5/10/25. this was a great app, but they do not pay out the rewards offered! The first time I tried rewards for a gas station, it was supposed to be 0.14 cents per gallon. For 17 gallons, I received 0.53 cents, which is nowhere near what was offered. then it happened again, and support had no idea what was going on. so I'm done.
I really like the One Pay card, but the app keeps freezing up after I enter my passcode, and it won't let me into my account until I fully restart my phone. I'm now having to restart my phone every time I want to use the app. I don't know how to contact the company because the automated help chat doesn't actually help. I will gladly increase my score and update the review if they can this problem. it's been going on for about a month now.
this app and bank always has issues. support chat magically gets disconnected when trying to get help. they are holding over $100 of mine hostage. they finalized part of the transaction but are still holding my overpayment amount in limbo. now they're saying I have to wait 5 days to get my money back from a transaction that's already been finalized.
I am so fed up with this card. The only reason I signed up for it was through my Walmart Plus. First and foremost, you have to only transfer $25 or more if you want an instant transfer. next up they only let you transfer a certain amount instantly per month. so if you think that you're going to be able to use this card like you can your chime or any other card you are mistaken. fees are high as well. and the notifications are out of control.
One of the highest savings percentage. Options of worldwide transfers. Cash back offers at Walmart, that will amaze you. Staff that's available, and eager to help. Deposits immediately put through. I fell in love with this app, and the blue card. The numbers are on the back of the card smaller than usual, preventing numbers from being seen easily like other cards. One Pay will stand out in the future even more than it already does. A personal favorite app of mine, with great security behind it.
They steal your money! I wasn't paying enough attention one month and it seemed like I had less than I should skip next month I kept a close eye and $20 missing here, $10 missing there.. without being accounted for! Then, they refuse to do anything about it or refund it! Plus, I made a return at a store with my card and the refund was never credited. Onepay would not help, the store wouldn't help so I was just out $150 for nothing!
I used this app every day from phone, for a long time but a couple weeks ago, things changed. All I had to do, to log in was to enter my passcode. No problem, instant access, fast, convenient, as I am always on the go and busy. A couple weeks ago it asked for my passcode as usual, but never logged in. Changed passcode but didnt help. I went to the web site after that and still got the same results. Spoke to someone on chat who said there were no changes and re-install app. Still not working!
I really like that there are no fees with this company. No monthly charge, and if you have direct deposits, the overdraft protection is a lifesaver. The bill pay is easy to use, and transferring money to other people and banks is quick and reliable, I never have to wait more than a day to see it reflected in the other accounts. Deposit/withdraw money at any Walmart, also free. It's super convenient! The app always works properly, and I love the colors and layout of everything.
