Very difficult to use. If you add an A1C It won't let you delete it. System is very difficult to use. Pages are just kind of mishmash put together. Data is just in blocks I can do that in excel. No Is useful graphs of data for like a month. You want way too much personal information. I highly recommend finding another app. I uninstalled and deleted my account this is just garbage.
Crashing and not saving. The syncing pop ups are a bit annoying, especially if I'm not intending to sync, like when adding my insulin. App crashed and said "app has a bug" and told me to chat the cache. I did. A couple more tries before it saved my insulin. Usually no other issues though. Was better before the last update, before the pop ups.
I work 3rd shift and don't have my first meal of the day until 5pm. I go to sleep at 6am. However, when I tried to setup my meal schedule, it won't let you go past the midnight mark. So just about everything is going to be marked as bedtime or overnight, because I can't move the markers to where I actually need them to be. Very annoying, considering this device and test strips are some of the most expensive on the market. EDIT: I can't wait to see the update 😊
Awkward, not at all intuitive. Apparently you have to reenter your information before you can use the app. It does not sync with the glucometer, despite the hours I spent following the manual. If I can't use the glucometer with this app, then it is useless. UPDATE: getting a different device through my insurance and removing this from my claims. The idea is to keep track of my sugars, not blow my blood pressure through the roof. Save yourself time and money, find a different device.
Waste of money for supplies. I upgraded to this meter thinking it would be more helpful. Constantly doesn't link up with my meter. If you manually enter in your readings it doesn't count it towards the help they promise. My app hasn't pulled one reading from my meter in over a week. I've contacted support and no help there either. I think about 10 strips haven't worked. Huge waste of money. Smh.
Update: I've used the app for almost a month. Everything is going well. It syncs with my reader well. I saw a video where i can add tags to my log, but i couldn't. I can only add tags to the glucose activity. I tried to share my log so my doctor can view it, but it sent only blank forms for the pdf and csv file. The home screen will only keep the log for 2 weeks. Does the rest of that log disappear? That's quite unfortunate because it would be nice to see a longer log, otherwise what's the use.
I love this app. I would suggest allowing for time changes based on the fact that not everyone has breakfast, lunch, and dinner at the same time. I work swing shifts,and sometimes I wake at 8 am, sometimes 2 pm. so maybe a setting to change time or do it by reading 1st, 2nd.....or fasting, before/after meal, and bedtime. maybe a setting to create your own tags as well thank you
hi. good app, but needs some adjustments. first, there should be an option to delete glucose readings. I wanted to register both mine and my wife's meter to the same app. I then found out that both mine and my wife's reading showed up together. I then tried to remove my wife's device, but that option was not available. also when recording insulin injections, the major types should be listed, or at least with a option to list them manually. Again, not available. hope to see changes occur soon.
This app used to work well until the last update. After that, I had nothing but problems. It wouldn't synch with my phone no matter how much I tried. I kept trying but I always I to input the information myself. I deleted the app when I received a text message from my healthcare provider that said the app was negatively affecting their system and that I should delete it. I immediately complied.
A little buggy but mostly works. Edit - Why did the new update add all these pop-up messages, and why do I have to log in every time? How annoying! I keep getting a message telling me it is not connected to my meter and then it syncs anyway. Very unpredictable and buggy. Please go back to the previous build! Changing from 4 stars to 2. Edit February 2024: changing from 2 stars to 1. I haven't had a successful sync in at least a month, and the app closes when I try to enter A1C.
