Reviews for Onoff Numbers

Their support is terrible, the tone and content of their answer when you have a problem shows you really bother them. I had 2 numbers, none worked properly for a 3 weeks trip, I sent about 8 emails, and their support person wrote me an email with a tone that was far less than courteous. In summary, spend your money somewhere else.

You buy a number and it does not get added to your account and yet they love to charge you for nothing. This app is just a scam or con, under no circumstances use it you will be wasting your money and never get it back. Steer clear there are many others better out there... YOU HAVE BEEN WARNED!

Good app ! Easy to use and manage several different numbers on the go. Update : Issue with dark theme, the text color of people that reply in your messages is almost the same color of the background. It's just unreadable.

The drains battery down, the offer is really complicated to understand. After buying a number for 120€, you have to buy another subscription for each country. I guess it doesn't really suits my need, skype or Google voice are better options.

This company sold me a number then later removed it from me if I didn't subscribe to monthly fee. How to trust them? They should have applied the subscription to new customers who hadn't already purchased a number early. If terms are just changed like that better go somewhere else.

The app and service are a total joke, I paid for a month to try out this service and when I try to validate it calls to different numbers that are not even related to this app, I sent a msg to support it's been 24 hrs and no reply if you don't fix this I will charge back with my bank and get my money back. You are are wasting my time.

After using it for a while I had to port the number to another carrier, but I was charged anyway. I contacted the guys, they did a quick check and I got a refund immeditely. They're really professional, the app continues to be perfect even after you stop using it ;-)

Be carfull Sounds they are scammers ,I have paid them and was waiting to activate the number , they keep ask me to call unreachable numbers , then their support said we can not anything for you, and there is not refund I send them all prouves that I follow Thier plans, give the app full access,... But it never been activated Sounds professional scam , and they know how to do it .

I will give 5 stars when my issue is ameliorated .I've been using this app for years with different cell phones and I've paid for year long contracts with phone numbers but I can use none of the ones I've purchased. Suddenly there's a button that says "validate" and gives loose instructions on how to which do not work no matter what I do. The last time I had an issue with you all you wanted me to send a copy of my.passpirt to your company in France, which I am not doing now as I did not do then.

Absolutely fantastic app so clever and so easy to use... I love it! Well done. ... until now! ... this past month my onoff app won't work and keeps saying it is sending a verification request to my email ... but nothing arrives. I cannot access the app at all .... useless! ... and i have paid for full year on 2 numbers!

Very useful application, but the quality is not there. I bought a Belgian number and the calls to/from Belgium were almost every time having low voice quality. The voice mail was sometimes working, sometimes not, as well I had some dropped calls issues. The app would be great if you could improve the routing.

Perfect for me. For 10 euros per month, I get unlimited calls and SMS with voicemail, to/from numbers in the country with which I need to communicate. This takes into account that I already have an unlimited local call plan, as the app calls a local number. App is quite well done, it integrates well with Android contacts although it has some minor bugs e.g. contact list sorting and synchronisation with Google contacts after modification. Voice quality is often good however some hear a very bad echo.

I have this app for a second professional number, the call or message does not go through and most of the time I have missing calls or message appearing when I open manually the app, I sent report and logs and each time they ask me to do the same stuff to check if it is working, wait for an update or just do nothing. If you require a trust of working from this app, avoid it

Blocked my account after being member for years. Customer support non existent, sent multiple emails no one answers. Still collects monthly subscription despite block on account. EDIT: Emailed the email provided as reply to my review. They still ignore me, can only assume it is a bot reply and no one works at this company

Scam. I buy a number, when I try to validate the number I have to call is not available. impossible to validate. Big Scam , I want a refund , nobody answer. No support for Maltese customers. Doesnt accept my Maltese # during "validation."

Most of the time it just works fine. If your signal is a bit marginal you may well find that calls fail to connect properly, which is annoying. It's easy to call back a customer but that doesn't look quite as professional as we would like. There is also a bit of a weird pause when answering calls which makes the start of the call awkward. It works for us (friendly local business) but is lacking the polish that some might be looking for.

I've had this app about 3 yrs using a Galaxy Note 4, then 9 on Android.. sends texts and calls seem to work fine but can take a few frustrating seconds to answer..ince in a while one can't answer so I have to call them back so then using my credit which is just 30mins Voice, a month which can go very goes fast. Why not roll over the non used voice calls and texts? But overall it has worked well as my non important 2nd number. Now:June 25 the app's no longer 'compatible with my older phone!! :(

extremely disappointed. I purchased a number to send messages and I am not able to do so. every person I sent the message did not receive it. I want a full refund

I've paid for "TWO" numbers on this site. And every time I try to send a message. Or make a call. It goes to the "We just need a few more pies of information screen. With the "CONTINUE" bar across the bottom. And freezes up there. So for a service that will take your money in 3 seconds! You'd think it shouldn't take ?? minutes to make a call. Or send text!!!! If there was a "0" stars. I would have given it that!!!!!! So purchase at your own risk!!!!!!! TextNow is ""FREE" and runs a better app.

Reducing stars. Sudden increase in fee for no reason. Introduce portability for US number, then will think once again to give you my business. Until then adieu. ##### My review won't be long. In a few words, OnOff is a reliable and cost effective solution to have two or more numbers on the same device. Call transition from app to cellular network is flawless and seamless. Since it uses cellular minutes, its quality is as good as a call made using device sim card. Nothing is free in the world and $1.99 per US number is a steal deal compared to other similar products which charges $9.99 per number. Just one request to OnOff team, please allow us to port in our US number. And keep developing.