This is probably the worst app out there! I literally can't get ANYWHERE on this app! I can't sign in, I can't create an account, I can't retrieve information.... LITERALLY NOTHING and NOWHERE!!!
Easy to set up, navigate & keep reporting updated with personal changes. So much better than mailed forms!
For the love of all that is holy, please explain how to turn off notifications. I do not care to be notified 10 times a night, that the system is undergoing maintenance.
Very convenient app. I love it. I can communicate with all of my care team. Know my lab results and see everything myself and then I just interpret it with AI if I don't understand the Doctor language. I can make my appointments from here. I can reschedule from here I can ask questions. I normally never even make it to my appointments.Hardly but through this app i'm able to touch bases where it matters the most
Very disappointed,when entering all my personal info after I go through all the questions when I submit the data it says contact them at some 1-800# I mean the whole purpose of the on line app is so I don't have to call in,and it won't save my info so now I have to call and start over ,again..... Very frustrating
What's the point of this app other than to view your case info if you can't access and fill out the periodic reports thru the app?
After 90 days of inactivity, passwords are disabled and eventually lose your benefits because you can't sign in. You get to enjoy reapplying over the phone for an hour. But wait. you still can't access your account because you still have to create a new password.
pain in the rear to sign in and it's a pain to be told your acct has been inactive and you must call during this time ...don't send me a message telling me you have sent me a message if I can't check my messages . so irritating .
Let's me log in then won't let me accept the user agreement terms I tried clicking it a million times, Uninstaller the app and re-installing it, shutting down the app completely and re-logging in still didn't work even tried restarting my phone and it STILL didn't work.
Would rate zero stars if possible. Why? The website essentially forced me to download this app to renew, only to take me RIGHT BACK TO THE ORIGINAL SITE I WAS ON. Not only that, but the site tells me that you can schedule appointments on the app, I have yet to find or see any options for such a thing. The only thing the app actually does is let you know the status of your case. Which the website also does.
