Comic book design. Functionally it is a mess like the website. Keyboard is set so you can't enter a line return so your messages are just one big run on paragraph. The entire interface is clunky and a mish mash of ideas. Better off using a mobile browser session if you have to use the site. Tried to post some photos I had taken, denied because they were too professional??? - since I am a landscape photographer I'll take that hit. That is the level of design this operates at.
Loving Jesus
Scam..beware...when I signed up they charged me for the upgrade and I did not require that. Not worth the money. I had to call and have them remove it. One of the most difficult apps to edit. Photos of important on a site like this but whenever you want to change one it says it's going to replace it but it kicks the one that you want to replace all the way to the back. Also very limited. The entire app is just difficult to navigate. Too many windows open.
Todd Williams
Why can't I access my account? I've had an account for over a year. I usually access it once a week or so. Now the app just hangs up. Tried logging in with a web browser. That just hangs. Used my windows computer. It just change. Will never let me in. I still get emails saying I've got unread messages. Tried to contact tech support. Apparently, tech support doesn't exist. I uninstalled the app from my Android phone. Then re-installed. Same thing. THE APP HAS TECHNICAL PROBLEMS. I CAN'T CONTACT
M
Not worth the cost, info collected for matching is limited, no filter for distance to search in, can't change my name, can't remove a picture only replace it, it seems very basic for the $34 I ended up paying. There are too many options to add services for fees when the rate is already high and service should be included in your membership also you can accidentally hit the link like I did charging me an additional $6.99 with no refunds. I have no plans of staying. I am very disappointed.
D H
Poor App. Like others said, it locks up and makes me put email and password in everytime. Many fake profiles are easy to spot (exact same writing, but different photo). When I reported many of them, my profile was removed! Some ages are obviously fake and don't mach with the pictures. Haven't met anyone from here yet, but did get a few responses, so it can work. Just need to work out fake profiles. Phone or personal verification is not the answer. The fakes are very easy to spot.
Randy Laws
After hesitating and debating about it... I subscribed for 3 months, and immediately went to cancel because YOU force people to do a re-occuring payment,(which is just greedy). Suddenly my password doesn't work , so I have to get an email from you so I can reset my password. But what a surprise the email never comes. I tried 3 times, and 16 hours later, still no email. I get plenty of other emails. I even got the email from customer service about not getting an email for my password.
Canvass Marketing
Disappointed! Signed up 4 days ago. Was able to sign in when I signed up. Minutes later I could not sign in. Changed my password numerous times with the response "account updated". Still didn't work. I sent the report 3 days ago via email. Got a response yesterday that someone would contact me via email. I have received nothing. If I can't get into my profile I would like a link to delete my account! If I get a response today I will change my rating if possible.Stop sending matches can't access!
John Duncan
If you have an issue with Ourtime they will send instructions on how to change your password. It doesn't matter if that's not the issue. I asked for an actual person from the company to call me. The company responded without having anyone call me. I suspect an AI is responding. Whenever I message someone with the app a warning pops up with an ominous message "Are you sure you want to do that!!!"
michelle Zwolinski
I signed up, uploaded 1 picture of my face, spent 5 minutes looking, and then was logged off. When I tried to log back in I got an error message saying my account was blocked by OurTime. When I contacted them they said I was banned for inappropriate content! I didn't even have the account for 30 minutes I didn't interact with anybody or post any messages. they refused to tell me the specific reason. I don't think anyone is actually reading the customer service emails. WASTE OF TIME!
A Google user
The instructions to unsubscribe are wrong, probably on purpose. They say go to Settings, hover over the drop down menu top right corner. All good until then. After that the instructions are incorrect. Maybe on a pc you get correct instructions. Also, after going through the hassle of signing up, you can't see any messages until you pay. Very misleading.
