Removing the ability to use the app to pay your dine-in check is a huge step backwards. You are making the customer once again having to hand cash/card to wait staff and then wait for them to come back after processing the transaction. After that, if paying by card, you have to sign the receipt after adding any gratuity. How is removing mobile pay a better customer experience than getting the check, paying in the app, then leaving? What you've accomplished is having me uninstall the app.
Mary Kathleen Dunn
Outback Steakhouse is very high prices for sure. But for the most part the food is well worth the cost. Except when they ask for your credit card # more than once and you get charged twice for the same meal. It can take up to a month to get your money back. Food is made as requested, deliveries could have a lot more mashed potatoes included, this is my only complaint about food. Delivery folks are polite and usually on time.
Dena Teeter McFadden
I have tried many times over the last few months to log in to order using the app. I have used three different emails of my own and my husband's email and it keeps coming back saying oops, something went wrong. You try to reset password and it's says that if you in the database, you will get an email to reset, only it doesn't send. I keep loosing points by not being able to log purchases.
Sarah Sisneros
The app works great, but there is no way to let the resurant know when you have arrived at curbside. So you can end up waiting in your vehicle for 15 minutes hoping someone will just happen to see you are there and bring your order out. Or you get tired of waiting and go inside anyway. It's really frustrating. I would give 5 stars if it had that feature.
Ryan Smith
Like many others here, I can't log into the app. Also tried logging into dine-rewards through a web browser and keep getting an error there as well. Even went through changing our account password and trying the new password with no resolution. This app and site is garbage...can't for the life of me figure out how it has 4.6 stars when it doesn't work at all!!
A Google user
It seemed like a great idea download the app and you can pay your check through your phone and not have to hand your credit card to a server. But the app is full of bugs and Malfunctions. After entering all of my information and entering my information it said my payment couldn't be processed. However when I finally flagged down the server she checked it and said it has been paid. They get a :( for wasting about 10 minutes of my time.
Donny Gabriel
Terrible App. Rarely works. I'll spend 10 to 20 minutes just trying to fill my cart, only for load indicators and a multitude of errors to time me out, thus sending me back to the starting point. Same with the web app. Garbage software engineering. I use up-to-date devices like S24 Ultra's, iPhone 15's, MacBook, etc. So no, it's not on my end. Please, be better.
Stephen White
Amazing food, amazing service. The steaks are always cooked perfectly. I go here pretty often, and I have not yet had any issues with the food being cooked the way that I order it. We are only human we all make mistakes, So I know sometimes restaurants get overwhelmed or the cook is Having an off day or they get overwhelmed and the steak is undercooked or it's overcooked, but I have had not had that issue with this particular location so far. by the way, their potato soup is to die for lol..
Toni Gray
Removed the ability to pay from the app. Now wants you to go to a web interface and spend forever hand typing in name, address, card info. Pretty useless, I may as well just give my card to the wait staff except two times now they didn't update my rewards properly and the app "can't seem to find my transaction" when I submit after the fact. Only thing this app does now present the option to order food in the most confusing way possible. No thanks.
Chris Peterson
The app is very buggy. I've never been able to actually place an order on what I want. I've had it installed quite a while. Also I've never been able to add my points after the fact. Every time I put all the info in, it says it can't find the transaction. I love the food and the restaurant though. Just wish they could make it all work. Example. Taco bell. App works perfectly. If I have a receipt to want to add to my points, you just scan the bar code. DONE! & ordering food works.
