EDIT: Glad I got a free trial to come back. This is THE WORST streaming app. Bad controls. Bad at tracking your place if you leave. Just, bad. It's quite frustrating that every single time I start up the app, I have to click to continue watching my show, then click again to actually resume, then click AGAIN because it goes back to the home page. But only once - it's not random...
Reviews for Paramount+
← Back to Paramount+Though this app has improved from when I first started using it, it's still annoyingly buggy. On the TV, it occasionally hangs and fails to load, requiring a force quit to get it to work again. It also often "forgets" that I have the highest tier subscription and disables fast-forward and rewind, even when watching subsequent episodes of a show. Streaming quality has improved but still hangs or studders occasionally when I don't have this problem w other services. Should be better.
Pretty disappointed that I choose to pay for a year subscription. While there is good content, it's a coin toss if the app will crash and freeze up or if you'll be allowed to view the selected show. The app glitches constantly on the TV and mobile apps. The only consistency is that the app is not going to work at some point. Is it asking too much to watch without having to troubleshoot, restart, clear cashe, uninstall/reinstall or any other IT step by step.
In addition to not being able fully access all the promised features of the premium subscription, you can't even get all the shows. Now, you pay for Paramount+, which used to be CBS All Access (and the app worked when it still was). Now, Paramount+, even the top tier, does not include Paramount content... 🤦♀️ Going back to cable is starting to look like a better idea than streaming.
I love Paramount+ but I'm really starting to hate the app. I've already done the most recent update, but it keeps going to a different (old?) version and the videos won't open or load in the app. I either have to open the videos in Chrome, or I have to uninstall and reinstall the app (EVERY time I close and reopen it) otherwise the videos won't open/play in the app. If you're able to get this problem resolved, I will change my review.
UPDATE 1/30/25: Newest version of app doesn't even work now. No access through the mobile app, just the loading screen. Complete garbage, don't waste your money. Will be canceling service. Despite paying for ad-free, there are still commercials for paramount shows. Constant stream interruptions whether on wi-fi or 5g, the app randomly closes whenever it wants, and the user interface is spotty at best on most platforms. All in all, not a great user experience, and the performance is shoddy.
Refuses to load for the past two weeks. I've restarted, Uninstalled/reinstalled and every other recommendation. Galaxy S24 Ultra with great internet yet they still suggest it's an issue on my end. It's already one of the poorest streaming interfaces, couple that with not working most of the time and it's no wonder most people only use it when it's free with something else. Do NOT pay for this; if you don't get it included with something else like Walmart+ it's not even remotely worth it.
The absolute worst streaming app on my phone and tv. I've had this on my phone for months, and I've never been able to watch anything. It always stays on the start-up logo page. On the tv, the movie will play but not without constant freezing. I thought that it was possibly my internet connection, but I have no problem with any other streaming services. If all of us users are complaining about the same thing, you all are clearly the problem.
It's great when it works. App crashes/stops working MULTIPLE TIMES A WEEK. I have to uninstall and reinstall it at least 2 to 3 times a week at minimum. It's pretty ridiculous, and idk how this isn't fixed yet after a few YEARS of it happening. I always make sure to update it. It will open and just freeze on the blue screen that says paramount. That's when I know I have to uninstall and reinstall because it will not work until I do.
We have this app on our TV, and the picture quality is iffy, the commercial breaks stall for several minutes before the commercials actually start. (And, can someone please explain to me why we are paying for a streaming service and STILL have to watch ads?) I also have this app on my phone, as, for a while, by casting to the TV, it was the only way to watch the shows without all the glitches. Now, the app doesn't go past the splash screen. Very frustrating!
Had this app for two years or so, for free, and it was great. Last several months, it freezes on the splash screen of the Paramount mountain and that's it. Uninstalled and re-installed. Freezes. Updated. Freezes. Cleared cache. Freezes. I'm paying for it now, and we've been unable to use this, which I'm not happy about. What's the deal? You've got more aggravating bugs than Australia! How about fixing them? Isn't that what you're taking our money for?
Great content, but the app on a TCL TV is buggy as heck. Sometimes when we pick a show, instead of starting, the screen will turn black or grey and the show never starts. Once it does, when it's time for a commercial, the app hangs again and won't play the commercial. It's pretty bad, and I am not going to take time to contact customer service about this, that sounds like an absolute nightmare. I'll just cancel the service for a while.
It was working this morning then stopped working. I keep getting the error that the episode can't be played and to check the help page. I have done all the troubleshooting it told me to do and it still isn't working. What is happening on my phone happens on my Roku as well and at least once (if not more times) a day I have to restart my Roku. OVER IT! Get it fixed!!
Because you keep harassing me to leave a review. Edit: The 1 star rating stands. I'm still constantly harassed about leaving a review. I'm also paying for the ad free tier but still getting ads at the beginning of every episode. Yes, Paramount/CBS, running an ad for your own content, is still running an ad. It's not surprising, though, when you consider the poor decisions all these streaming services/Hollywood have been making for years now.
The commercials are excessive and are not timed very well - most TV shows have a natural commercial break built in, but those don't get used. The player doesn't work very well, sometimes several minutes get cut off after an ad break. and the main page of a show always defaults to the first season, not the season currently being watched. Downgraded to one star because the response to my review was to suggest I spend more money, not be concerned that the service being sold is terrible.
Just started using this last month it's literally the worst streaming service I've ever interacted with. It's bugged so even as soon as the day you pay you fee, it'll give you constant pop ups about updating your payment method. Even though there's nothing to update and you paid 12 hours ago. It's also impossible to get an agent to talk to in the app support. Said "1 minute wait time" and 15 minutes later still nothing. what a joke. Canceling for how annoying it is
Great until recently. Downloads don't play longer than 90 seconds without closing out, the app closes if an episode ends and you're using the smaller window to watch, watch history sometimes works but usually doesn't, and lately, I've been getting logged out everytime the app closes itself. Just like other streaming services, they've switched focus from users and functionality to profits and minimized costs, but have seemed to forget that the ability to watch is an integral part of the equation.
I can't watch paramount on anything else but my phone. Lags so bad it'll just close the show/movie out and say, "Can't play this at this time." Even the ads lag and video is grainy to the point that I can't recognize the actors. After an hour, I get a blue screen.... app crashes then I move on to another streaming service because I'm not in the mood to reset my app every hour.
Edit: Another $8 spent on in-flight wifi to watch content I paid for and downloaded. I have never used a streaming app with more bugs. It freezes on the opening screen constantly, not even the home screen. It crashes regularly, and no, force stop/clear cache/reopen/restart phone doesn't always work. Even if you download videos, it won't open the app offline so good luck on flights. The Roku app crashes too. They pay for people to reply to reviews but not to fix the app, apparently.
There's a few good shows and movies that are only available on Paramount+, but the app has more problems than any other streaming app. Even if I clear the cache or force close, I usually have to uninstall and reinstall the app to use it. Same issue on my old phone and my new. When it does work, it randomly crashes and/or fails to load the show. update 09/2025: still crashes forcing repeated ad watching over and over. support is worthless, only recommends the same stuff I already do.