Reviews for ParentSquare

As a teacher, I can’t reply to messages through the app; I have to use the website. Otherwise it gives me a confusing message about how my reply is private, with a cancel/submit button. Both buttons close the window without letting me reply. I also find it hard to locate messages that I know I’ve […]

I’ve had a less than stellar experience w/ this app. Trying to navigate my way through it is like navigating the Bermuda Triangle! I can’t send direct messages to the teachers & homework reminders aren’t anywhere to be found. Having to double tap the back arrow EVERY time I want to see the previous page […]

I have had the worst experience with this app, it does not work at all! I’ve been told they’re trying to figure out the problem…but now it’s been over a month into the school year and going into snow season (School notifies via app -which I won’t get!) So it’s just absolutely garbage and actually […]

Use it because I have no choice. No granular controls for notifications by channel or even just to make them silent – it’s all or nothing. Clunky interface, very slow, no offline caching, basically what you’d expect from software sold to people other than end users – i.e. no focus on UX since the people […]

Most days I’m just looking at the ‘loading’ circle. When I send messages, I can’t always Submit them because “submit” disappears. Update 2 yrs later… I hate it even more now. Eventhough I’ve updated all of my instant notification settings for email, text, and app, I’m still receiving notices 24 hrs after the school sends […]

App frequently stops. If it properly functioned all would be well. I do not have the time or patience to have to retry signing documents over and over again to later face a deadline from the public school for signed documents that their app should have worked the first time I tried. There has to […]

I love the service, but this update (Oct 12, 2018) seems like a step back. Can’t filter messages/posts by classes/groups. Lost the student/parent avatars/pictures. Directory is clunkier to navigate (would be nice to be able to choose sort methd, first name or last name; parents’ names appear as a long string rather than on their […]

Long email chains and can’t save images. I want to like this app but two main features that I use a lot stop me: when you get the messages in email form you get every single message in that thread so it’s super long. The second issue is that images that are shared in the […]

It was great in the fall (2021), but I’ve had several issues in the past month or two. It seems like it became less intuitive. When I open the app it now defaults to a page that rarely has relevant information, which adds extra clicks in order to get to the posts I’m looking for. […]

Wayyyy to many notifications. I changed the settings to only get an email daily and not get constant notifications but I’m still getting flooded with emails and notifications on my phone. Good app other than that. EDIT– Even after selecting said digest option, I get 6 emails a day, and notifications at every single post. […]

It is so time consuming to communicate through this app. I get an email from my kid’s school telling me there’s an important message, so I click the link in the email, log in to the app, find the message I’m trying to read, click the link to download the message, and finally 10 minutes […]

Clunky, hard to navigate, hard to find old messages, to actually take surveys, etc, I have to go to the website instead of the app, contacting anyone through the app is difficult except as a reply to a message but the teachers say to do it that way, oh and then they don’t see the […]

Clicking on notifications doesn’t take you to the new message/post. Instead you end up going to the message/post you were previously looking at. There is no way to save a draft of a message. You cannot search through previous messages. When moving away from a draft before sending it, it doesn’t prompt you that you’re […]

It’s nice to have notifications instantly, but functionally it is not easy to use especially for teachers. It’s easy to send messages to parents and classes but very difficult to send messages to other teachers or staff and EXTREMELY difficult to find past messages. The sign up feature is also easy to use but VERY […]

Recently, I have been having a strange issue with this app regarding notifications. Very suddenly, I am unable to receive notifications from the app, only via email and text. No matter how many times I go into settings and try to enable app notifications, it turns off by itself. I thought maybe something was wrong […]

Never works for media. I can’t believe how much trouble this app has given me. I love to post videos and pictures throughout the week to show my students’ parents and it always says unable to attach media. I emailed the company and reached out for support, it took them about 3 weeks to finally […]

Wonderful tool for communication with school. The latest version has a weird behavior when writing a message. The message is deleted if the phone screen changes from portrait into landscape during typing. The app should lock into portrait mode only if this is going to happen. Or offer the option to save as draft. I’ve […]

I have multiple kids it’s hard to sift through and find messages. You literally have to scroll and scroll and scroll to find what you’re looking for. Also, it’s hard to zoom in on things. I personally would prefer to just email. Email is so much easier you can organize it into folders mark important […]

Has the ability to be good but far from it. As a teacher, it’s very confusing to use. Ways to make a Post and create messages to class are in completely different places. Only admin has access to see if messages were read but teachers don’t. Dashboard says that 90% of our school is receiving […]

I feel the app could make improvements on accessibility and ease of use. When clicking on posts or attachments. It stays loading, and nothing ever pops up. It’s frustrating to manage. Any important information gets emailed directly to me, but nothing ever shows on the app. When logged in, I can see my profile and […]