Tried logging into the app to park, two weeks apart. Internal server error and my information is wiped. I tried different emails and it won’t take or save my license plate, payment info, or anything else. There’s no support fix and I’ve already downloaded, uninstalled, cleared cache, and everything else to troubleshoot. Nothing is working. […]
Reviews for ParkMobile: Park. Pay. Go.
β Back to ParkMobile: Park. Pay. Go.20 reviews
Been going back and forth with customer service for 5 days now. The ai chat bot drops instead of connecting, and email responce is once a day. I’ve logged in and out of my account multiple times, when I go to vehicles I get “we’re sorry please start over and try again”. when I go […]
I’ve never been a heavy user of yjis spp, but I’ve had it installed on a few phones over the last few years and it always worked fine. Until this year. First problem was I had to re-log in and it worked okay that time. Next time, same problem, but I didn’t have time to […]
Tried using the app to pay for parking, and would not let me. message kept saying internal error. I have an account already, none of my info was there. had to go to the website, and even the website was giving me trouble. should be an option also to stay more than 4 hours max… […]
I used to be able to just open the app and be able to pay for parking seamlessly. But this week, it started logging me out after 30 minutes, and I have to use a verification code sent to my email just to check that my parking hasn’t expired. It’s annoying, but at least it […]
this app is buggy, doesn’t allow for purchasing through the app easily when there is a business with a discount code, and only allows up to 30 days without any options for auto renewing or easier “repeat” reservations. also for the days I’ve forgotten to do this the night before, you get stuck because you […]
Got the app because a family member was having a problem with the app & it taking a payment. So, I signed up & filled everything out. Entered the zone number & payment & the amount of hours & kept getting “We could not calculate the price for this parking session. Try again or restart […]
New UI update is a step in the wrong direction. There is apparently no history of my previous parking zones as there was before, so I have to manually type in the zone I park in literally every day. Additionally, someone decided to make the parking duration a slider/circle, and the only way to select […]
Nothing works. Asks for basic information like your birthday but the month field doesn’t scroll past July. I guess this app is only for people born January to July. Asks for an email to send notifications but won’t save the email address. Tried saving multiple times. I’m thinking I won’t be using this app for […]
I got robbed, never gave me the option to choose how long I wanted to park and automatically charged me for 8 hours. and zero customer service. first and last time I will be using this app update: If only I would have use the kiosk in the parking lot. it allowed you to pay […]
Outside of the laughable settlement, I’ve noticed recently that they rob me of a full minute of time. the last three times I’ve used it, I have parked for five minutes, to run into my UPS box real quick. I notice that as soon as I pay, it starts the timer at 3:59. Not 5:00, […]
Redesigned app with a nice UI. 10/10 for that. Negative points for Product and Design team. They didn’t consider most basic use case: Most of the daily users who pay bit extra for using this app are looking for convenience and literally have max of 2 minutes to get to station to not miss the […]
The recent “upgrade” is terrible. It no longer remembers the parking code I have to use, so I have to manually enter it all the time. Then instead of just being able to quickly start parking using my defaults like before, I have then go to a window and chose a payment method (of which […]
ParkMobile might be OK for paying for new parking, but the app is terrible for accessing existing reservations that are already paid. First you log into the app by entering your email address and a code they email you. Then you see a big “Reservations” button, but that’s only for making a new reservation. Click […]
Took a great app and made it worse. I can no longer see my reservations in the app. I’m directed to the website where I have to authenticate again. Can no longer save reservations to Google Wallet either. the app is now useless to me as I paid for a season of parking passes. I […]
App has entirely stopped working. Tried to use it the other day and kept getting internal service errors. Tried logging in on my computer and kept getting stuck in activation loops. Tried reinstalling the app, and none of my data is in the account anymore, and I’m getting more service errors and notes to start […]
Took my payment and then said the lot is closed with no history of the transaction. I paid via the physical kiosk instead. 20 minutes later I received a receipt email from parkmobile for the transaction as if it had succeeded. The app still says I have no current parking session, my history has no […]
Before the update, I had different zones saved and labeled. Now they’re gone with no visible way to add them back. Supposedly this makes it easier to use. Every time I launch it, it wants my location. I say no. Every. Single. Time. It keeps sending notifications about how much time I have left. I […]
Terrible app. Had to go to the website to try and get my payment for the meter submitted. Ended up having to go to the kiosk and run my card without the app. Everytime I tried to create an account or login, it would throw me back to the very beginning. Frustrating when you have […]
Whatever you did caused the app to stop working. The zones don’t show on the map. Type in zone and it is asking me what city when I’m clearly standing in the one showing on my map. Then it tells me my payment method isn’t accepted without giving any other option (even though all payment […]