Reviews for ParkMobile: Park. Pay. Go.

Tried logging into the app to park, two weeks apart. Internal server error and my information is wiped. I tried different emails and it won't take or save my license plate, payment info, or anything else. There's no support fix and I've already downloaded, uninstalled, cleared cache, and everything else to troubleshoot. Nothing is working. Update 8/27/25, I submitted a support request and also emailed the feedback email address on 8/18/25. no response, no support. I had to pay the ticket anyway

Been going back and forth with customer service for 5 days now. The ai chat bot drops instead of connecting, and email responce is once a day. I've logged in and out of my account multiple times, when I go to vehicles I get "we're sorry please start over and try again". when I go into the settings page I get "unauthorized". I know this is the right account as I can see all my previous transactions in the history. Telling me to uninstall and install the app over and over is NOT the answer.

I've never been a heavy user of yjis spp, but I've had it installed on a few phones over the last few years and it always worked fine. Until this year. First problem was I had to re-log in and it worked okay that time. Next time, same problem, but I didn't have time to mess with it, used coins. Today, I persisted. Got stuck in loop of enter email, receive return email, hit button to log in, was sent back to world map (zone search did nothing) zoom to zone, enter email, repeat. Useless.

Tried using the app to pay for parking, and would not let me. message kept saying internal error. I have an account already, none of my info was there. had to go to the website, and even the website was giving me trouble. should be an option also to stay more than 4 hours max... instead of having to pay again. not to mention max extension is 30 minutes.

I used to be able to just open the app and be able to pay for parking seamlessly. But this week, it started logging me out after 30 minutes, and I have to use a verification code sent to my email just to check that my parking hasn't expired. It's annoying, but at least it worked. Just now, I tried to log in to see how much longer I had on my meter, and it gave me the message "email provided does not match a ParkMobile account." So, now I guess I can't even use the app?

this app is buggy, doesn't allow for purchasing through the app easily when there is a business with a discount code, and only allows up to 30 days without any options for auto renewing or easier "repeat" reservations. also for the days I've forgotten to do this the night before, you get stuck because you can't reserve at the exact time it is when you arrive, you have to reserve 15 minutes later...which means I cant get into my reserved garage. ALSO, the app doesn't synch my paid reservations.

Got the app because a family member was having a problem with the app & it taking a payment. So, I signed up & filled everything out. Entered the zone number & payment & the amount of hours & kept getting "We could not calculate the price for this parking session. Try again or restart the session." this happened many times even when restarting the session & the phone. This is the same problem the other family member had. Trying to pay with the app & being forced to use the kios or get a ticket

New UI update is a step in the wrong direction. There is apparently no history of my previous parking zones as there was before, so I have to manually type in the zone I park in literally every day. Additionally, someone decided to make the parking duration a slider/circle, and the only way to select the time is to pick it in military time? There doesn't seem to be a way to decide between AM/PM. Really wish these UI/UX decisions would be better thought through.

Nothing works. Asks for basic information like your birthday but the month field doesn't scroll past July. I guess this app is only for people born January to July. Asks for an email to send notifications but won't save the email address. Tried saving multiple times. I'm thinking I won't be using this app for parking. It they're this bad at making an app I'm not about to trust you with my credit card number.

I got robbed, never gave me the option to choose how long I wanted to park and automatically charged me for 8 hours. and zero customer service. first and last time I will be using this app update: If only I would have use the kiosk in the parking lot. it allowed you to pay by the selected amount of hours. I got the app for (convenience) app charged me for amount of hours Park is open. and tries to blame the park for the app charging me. customer service is automated sorry for your convenience