Reviews for ParkWhiz -- Parking App

Was not given a shorter time option at a garage, booked anyway, was then unable to cancel the reservation and overpaid $50 more than necessary. With multiple contacts back and forth, ParkWhiz refused to accept responsibility, saying that they don’t set the rates, which is true, but they also didn’t offer accurate information. After I […]

There was an error in the first transaction for parking (or so it said), and I did it again. Then I found two charges on my credit card. Like someone else I wrote an email with the ticket numbers asking for a refund on one. Got one email back then silence after multiple inquiries. I […]

Tried to book parking 1.5hrs before an event, but it kept saying “no times available”. How is that possible when the event sets the times (and the app even confirmed this) and I was trying to book within those set times. So since the event picks the times, it also wouldn’t let me change the […]

Downloaded and booked my first reservation. Got to the garage and they were full and would not honor the reservation. Parked further down the block at another garage listed in the app, but couldn’t get the reservation transferred. Walked past the first place and they were letting in cars. 🤬 The developer response is comedic. […]

The advertised $5 promo rate did not apply when I booked. When contacted, the company gave me a $5 credit towards another booking but not as a discount, as advertised. To make it worse, the app charged $21.90 for a lot that had a drive-up rate of $12.00. When I contacted the company, they advised […]

Makes choosing easy, great prices, no hassle. App knows what event you’re going to see, so you know the lot /garage won’t close on you. Fully describes parking, including walking time. Use the map to pick. Pay ahead – drive in /drive out without seeing anyone bc it has your plate number. We recommended ParkWhiz […]

Update – they did end up issuing me a credit, which I appreciate. ___ After using this app for years, and spending hundreds of dollars through them, I had an issue with a parking pass last weekend – here’s what I learned: 1. They don’t have any phone customer support. 2. Their email support suggested […]

I was not able to park at the location selected. There was no parking attendant present, and the gate would not open. Customer service was of no help. I had to drive around for over an hour, trying to find parking. Was late to my event, missed half the show. Definitely won’t be using parwhiz […]

I bought parking tickets for an event weeks before the event at a good price. Went to the garage to redeem and they overbooked at a price of 8 x more and refused to honor my ticket costing me a lot more money and time to find another parking space. ParkWhiz refuses to help. I […]

I got charged extra on site for a parking I booked through the app, and the next day I got an email from ParkWhiz that the parking providers shouldn’t have charged me extra (which they really shouldn’t have, I did not stay longer than what I reserved it for) and they issued me a credit, […]

Sometimes, when you book, the parking lots are unavailable, and then it will be a hell of an experience to get a refund. We wasted 2 hours getting to the city, 1 hour simply driving around the blocks, ensuring the lot indeed closed, relocating to another location to find out it is closed too, spend […]

Good news: it gave me a nearby parking garage to the venue with good rates. Bad news: after paying on the app, the barcode it gave wouldn’t scan, the attendant didn’t know anything about park whiz and couldn’t find my preorder for a space, and I ended up paying a second time. Might just be […]

Long story short, the app charged me over double what another online app that the concert venue later sent me. I tried to cancel, but it said it couldn’t be canceled. I emailed asking for a price adjustment. Over two weeks later, they emailed back and said none could be made because they can’t predict […]

Garbage!!! Paid online for parking and when we arrived, we were told that the lot was full. Was unable to find parking in time after being turned and had to cancel our plans after driving over an hour and paying tolls to get to Manhattan. Don’t take our money if you can’t reserve a spot […]

My car was recently locked in a garage before the time Park Whiz said the reservation ended. It led to me having to pay to stay in a hotel because the garage wouldn’t open and the help line provided did not work. Park Whiz eventually refunded my $10, but I was still out $284 for […]

You have to be really fast when the app opens to press one of the buttons on the bottom to access acct or passes, or you’re automatically redirected to the page to search for & book parking even if that is not what you are trying to do. There is no way to get to […]

Google Maps led us down a street that was blocked off because of the game being played that day. without the ability to turn around because there was a line of cars behind us all waiting to turn in the parking garage on that street. the only available option was to park in that different […]

Wouldn’t let me pay for parking because “license plate didn’t match what was scanned at entry.” Triple-checked plate even though I didn’t need to because we had our plate info saved and had parked in the same lot before. There’s no way to bypass this error, either. It just won’t let you pay. Absolutely unacceptable […]

Waste of Money!!! I prepaid for the parking lot but when I got there during the timeframe I paid for, the lot was full. I ended up having to park on the street and pay a huge $ for a metered spot. My friends who also pre-paid for a spot in X lot, who didn’t […]

BEWARE SCAM!!! UPDATE: Used the app to pay $25 parking in advanced and was refused parking on site!! No refund!!! This is the absolute worst app in existence. If you want to add time to your parking, you actually have to walk all the way to your car and scan the QR Code. They have […]