Courtney was very professional, helpful, patient and understanding of my situation and did take it very seriously and also provided me with much needed and very helpful contact information for further assistance.
very friendly, attentive, and informative. was quick and easy to get put through to speak with someone. I would recommend this app for anyone who has a fur baby in their family.
We've used this service several times now, and they're a great intermediate between the unknown and before the veterinary visit. (This does not replace a veterinarian.)
Although initially when I downloaded this application I believe that I was going to be speaking with a licensed vet and getting prescriptions if needed. I was incorrect and you actually only speak with "veterinary professionals," which in my case was a LVT. She was awesome!! She was informative, thorough, patient, empathetic, and personable which I absolutely loved and appreciated. She gave great advice and recommendations and never went beyond her scope of veterinary care.
This is a joke!! Not a reliable source for vet care! I did the online evaluation and ordered what the "vet" suggested for flea & heartworm medication, used the links provided to order through Walmart. Now my order has been canceled because the prescription cannot be verified. For advertising more convenient pet care for a fraction of the cost only to find out that legally they are prohibited from writing prescriptions is ridiculous! They can only fill existing prescriptions from your vet!!
Pawp was a newly discovered service as part of being a Walmart plus member. I was extremely surprised & excited to find this benefit while looking into my streaming service benefit! I had to use the service at that very moment for one of my fur babies. The service was outstanding, personable, and quick! Thank you, Dr. Plamena, for your service & assistance! 💖🤗
can not log in at all. pawp doesn't recognize my phone number or email when I try to.'log in' it won't let me reset my password....it says a user with my email already exists. but won't log me in or reset password
Having this appointment with Pawp through the chat has been so helpful! Dr. Mauricio helped me figure out what I needed to do with and for my 25 year old cat. He also helped me figure out what I need to say & ask my vet when I call to make the appt. I'm feeling much more content regarding some of the things my cat is doing and what I'm doing for him. Thank goodness for the Pawp. This is not something I would normally sign up for. I decided to take a chance and it was worth it!:+)
Don't waste your time with this service. When you actually try to use the emergency vet bill reimbursement they will respond after giving them everything "Your claim was closed out because we previously requested the missing medical records from the treatment submitted for, and it was not provided. As explained in our policy, all Emergency Protection Applications require a complete and full medical record for every submitted treatment. Your claim lacks this information and cannot be processed"
paid for a virtual visit but can't get the prescription filled because they don't give an actual prescription or vet license number and you'd have to jump through hoops for them to reach out to your pharmacy or for the pharmacy to get in contact with them. they have the option to buy the medicine through the app but it's not even their own supplier it's a third party supplier that you'll have the same issue with. not worth the hassle.
