Courtney was very professional, helpful, patient and understanding of my situation and did take it very seriously and also provided me with much needed and very helpful contact information for further assistance.
Reviews for Pawp: 24/7 Vet & Pet Care
← Back to Pawp: 24/7 Vet & Pet Care20 reviews
very friendly, attentive, and informative. was quick and easy to get put through to speak with someone. I would recommend this app for anyone who has a fur baby in their family.
We’ve used this service several times now, and they’re a great intermediate between the unknown and before the veterinary visit. (This does not replace a veterinarian.)
Although initially when I downloaded this application I believe that I was going to be speaking with a licensed vet and getting prescriptions if needed. I was incorrect and you actually only speak with “veterinary professionals,” which in my case was a LVT. She was awesome!! She was informative, thorough, patient, empathetic, and personable which […]
This is a joke!! Not a reliable source for vet care! I did the online evaluation and ordered what the “vet” suggested for flea & heartworm medication, used the links provided to order through Walmart. Now my order has been canceled because the prescription cannot be verified. For advertising more convenient pet care for a […]
Pawp was a newly discovered service as part of being a Walmart plus member. I was extremely surprised & excited to find this benefit while looking into my streaming service benefit! I had to use the service at that very moment for one of my fur babies. The service was outstanding, personable, and quick! Thank […]
can not log in at all. pawp doesn’t recognize my phone number or email when I try to.’log in’ it won’t let me reset my password….it says a user with my email already exists. but won’t log me in or reset password
Having this appointment with Pawp through the chat has been so helpful! Dr. Mauricio helped me figure out what I needed to do with and for my 25 year old cat. He also helped me figure out what I need to say & ask my vet when I call to make the appt. I’m feeling […]
Don’t waste your time with this service. When you actually try to use the emergency vet bill reimbursement they will respond after giving them everything “Your claim was closed out because we previously requested the missing medical records from the treatment submitted for, and it was not provided. As explained in our policy, all Emergency […]
paid for a virtual visit but can’t get the prescription filled because they don’t give an actual prescription or vet license number and you’d have to jump through hoops for them to reach out to your pharmacy or for the pharmacy to get in contact with them. they have the option to buy the medicine […]
my little girl’s care team we’re amazing the address to all my concerns and issues with her health problems going on the guided me in the right direction of making sure that she gets back to her healthy self. I’m very glad that I signed up with this app. Dr Grace was absolutely amazing!!!!! I […]
Nice people, but I dont see the point. I tried the app because it was free through my Walmart + to ask some questions about a kitten I got that has diarrhea. I was trying to get info on worm treatments, and instead, i got a list of things that it could be other than […]
I got a free year so decided to sign up. For the most part, it seems good. You can talk to an emergency vet whenever, get a care plan, and so on. However, it won’t let me add notes about my pets. My cat needs a specific flea and tick medication due to skin allergies, […]
RIP OFF! DO NOT SIGN UP FOR ANY FREE OFFERS! I downloaded it when I was with T-Mobile and they gave a free year subscription! Well 1st off their charges are 20 times higher than my local vet. And I never used it and when the 1 year free was over, I didn’t get any […]
The services are great, the UI’s instructions are weird for the day of pet visits. it tells you when there’s going to be a checkup, but it’s impossible to determine when. I would much rather prefer to be able to say at 1500, rather than check when it allows me to press the “begin visit” […]
This app was part of a promotion from T-mobile. I quickly realized the services offered would not meet my needs and never used it. I was very surprised to learn they charged me for a year renewal. I immediately attempted to contact customer service, which they make it difficult to do, and was told they […]
I was 76th in line to chat with a care specialist, and it said about a 1 minute wait. It said 1 minute wait for a half hour before someone was connected to me. Once they connected, the app wouldn’t allow me to respond in the chat box. So frustrating. Also, just don’t bother with […]
Pretty disappointed. Any issue basically results in being sent to a vet. I thought the whole point was to get help from a vet online without having to go. No real diagnosis is done. It’s like a “we make you feel better app by chatting with you”. I also never received a reminder for the […]
If I could leave a less than 1 star review, I would. Tried canceling on exact same day as renewal date & was told they would not refund the $99 fee! It is ridiculous that fee would not be returned or at least some type of compromise, being that it was on same day. I […]
It’s a great idea… but the “check-up” questions are waaay too generic! What works for my 3 yr old girl is not remotely the same for my 20 yr old boy! They really need to work on being more adaptable to what people say about their animals. Then they constantly hound you for these checkups… […]